• Maintained steady communication with members of production, quality control, human resources, customer services, and administrative staff with the goal of maximizing safety, productivity, and efficiency.• Analyzed needs and created solutions to meet business needs using IT best practices.• Coordinated with multiple departments regarding software and hardware purchases.• Assist small groups and individuals in understanding the IT services available to them.• Developed protocols for staff regarding IT-workplace safety.• Analyze and design techniques to solve business problems using information technology. Identified organizational improvements needed, design systems to implement those changes, and train others to use the systems.• Designed and streamlined the Active Directory system for 150+ employee company.• Coordinated with third party managed service provider for Level 3 IT support issues.• Upgraded 132 Windows 7 computers to Windows 10.• Supported operational maintenance of 3 industrial level CNC cutter machines and 8 large commercial Autoclave oven units.

• Acting IT consultant/technician for Emergency Pet Care in Post Falls, Idaho. Provided on-callmanagement and repair of nine work stations, three networked printers, labelers, and copiers, and oneserver. Coordinated with the contracted builder of their new clinic, the location, the wiring requirements,and the installation of their workstations. Installed and maintained their 3-line phone system and 8-channel surveillance system.• Volunteered time to Ponderosa Elementary School (Idaho SD 273) in support of the IdahoK-20 classroom initiative. Designed, constructed, and installed movie/presentation projectors in 30classrooms; updated all email accounts for teachers and setup an email address share for the school staff allowing for seamless updates through Microsoft Outlook 2003. Designed, developed, and implemented a comprehensive, user-friendly audiovisual equipment support package used in the setting up of auditorium presentations to parents and students.

• Managed and operated a computer lab for 671 elementary students at Prairie View Elementary School• Helped instruct Elementary school students about computers and keyboarding skills.• Provided assistance and additional training to 1st through 5th grades in support of the educator's daily lesson plans

Coordinated fuel deliveries from distributors to 7 convenience stores and to the main facility. Dispatched a 3-driver team in accordance with DOT guidelines. Managed DOT records for 3 vehicles and driver requirements.Provided in person, over the phone, and remote technical support to convenience store managers, maintenance personnel, and general company staff involving various computer hardware and software issues. Developed a method of breaking down instructions for complex operations into easy-to-understand directions.Spearheaded the integration of Exxon Mobil's new EM1 technology platform to seven convenience stores. Remapped the company’s entire network infrastructure, coordinated with third party vendors for the acquisition of new hardware, identified upgrades needed to support the new Exxon Mobil technology platform, and synchronized the installation of each system to reduce the amount of down time.Coordinated the everyday office operations between the corporate office and seven convenience store managers.

● Managed and serviced over 300 sanitation stations per week.● Safely drove and maintained a 26,000lb sanitation truck.

Installed satellite systems in new and existing construction which involved the planning and laying/termination of RG-6 and RJ-45 cable runs, positioning of 2-foot satellite dish for optimum reception with multiple satellites, setup of single and dual-tuner satellite receivers in multiple rooms, and hook-up of satellite systems to analog and digital TV sets, home theater systems, and home theater PC systems.• Conducted troubleshooting on installed systems by checking for correct positioning of satellite dishes,faulty and incorrect wiring of receivers, and proper operation and setup of installed receiver(s).• Planned and dispatched new customer installs and help ticket calls to 30+ hourly and contractedemployees in eastern Washington and northern Idaho. Communicated with customers about level ofprofessionalism experienced with installers and rescheduling of services.

● Managed a team of two swayers in the operation of an industrial sized rip saw.● Responsible for selecting quality material per customer requests.● Produced over +2000 linear feet of material per day.

● Dispatched 20 air crews to destinations by supplying them with updated flight plans and enroute flight conditions.● Coordinated the movement of aircraft, air crews, and maintenance teams, to ensure on-time deliveries.● Designed system to maintain and update existing route flight plans for dispatch crew to utilize.

• Led a team of 3 maintenance operators and 15 DOT drivers.• Maintained 8 semi tractors and 16 dual cement trailers.• Delivered more than 1 million tons of cement to customers located in Washington, Idaho, and British Columbia, Canada.• Selected and trained new hire drivers.• Managed day-to-day office operations.

● Dispatched over 3 million tons of perishable and non-perishable goods to stores in Eastern Washington, Northern Idaho, and northern Oregon● Led and trained a 20-driver unionized team● Combined deliveries with backhaul pickup, saving the distribution $3 million in operating costs● Maintained driver and vehicle records in accordance with DOT requirements, receiving a rating of exceptional during a DOT audit

• Manager for units of 40-250 employees.• Responsible for operational readiness of 220+ vehicles; received army-wide maintenance award forreadiness rate of 99%• Provided command and logistical support for transportation of fencing material for US border projects and heavy equipment throughout the United States• Collaboratively produced (bilingual) maintenance manual for non-tactical vehicles (Seoul, SK)• Managed transportation needs for 3000+ service members and families• Responsible for operational readiness for 220+ vehicles, worth over $400 million. Received Army wide maintenance award for readiness rate of 99%.• Instructed team leaders in the training of their subordinates for real world operations. • Collaboratively produced (bilingual) maintenance manual for non-tactical vehicles (Seoul, SK). • Provided command and logistical support for nation wide movement of fencing material for US-Mexican border. • Provided transportation needs for over 3000 service members and their families abroad (Seoul, SK).