Patrick H.
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Patrick H. Email & Phone Number

Odd Jobs and SOC Shift Lead at SageNet
Location: Tulsa, Oklahoma, United States 8 work roles 2 schools
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Current company
Role
Odd Jobs and SOC Shift Lead
Location
Tulsa, Oklahoma, United States
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Who is Patrick H.? Overview

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Patrick H. is listed as Odd Jobs and SOC Shift Lead at SageNet, a company with 749 employees, based in Tulsa, Oklahoma, United States. AeroLeads shows a matched LinkedIn profile for Patrick H..

Patrick H. previously worked as Odd Jobs/SOC Shift Lead at Sagenet and SOC Shift Lead at SageNet at Sagenet. Patrick H. holds Bachelor'S Degree, Game Development from Rogers State University.

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SageNet

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About Patrick H.

I am currently gainfully employed, and not looking for new opportunities.

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Patrick H.'s current company

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SageNet
Sagenet
Odd Jobs and SOC Shift Lead
Tulsa, OK, US
Website
Employees
749
AeroLeads page
8 roles · 14 years

Patrick H. work experience

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Odd Jobs And Soc Shift Lead

Tulsa, OK, US

Odd Jobs/Soc Shift Lead

Current

Tulsa, Oklahoma, United States

Working various odd jobs for the NOC and Engineering sections, due to SOC outsourcing.

Oct 2022 - Present

Soc Shift Lead At Sagenet

Tulsa, Oklahoma, United States

Similar to a Tier 2 job, but with the added responsibility of answering escalations from Tier 2's during my shift, as well as being part of a rotating on-call schedule. Initially filled a night shift role, but due to a switch to active monitoring, now fill a 12 hour shift role in order to facilitate 24/7 live coverage.

Jun 2020 - Oct 2022

Soc Tier 2 Analyst

Sagenet

Tulsa, Oklahoma, United States

I work in a Cybersecurity Analyst role, in which I review system-generated tickets and alerts for unusual or suspicious activity, traffic, files, and more. I then use my best judgement to close the ticket, escalate to a Tier 3 or Engineer, or escalate the ticket directly to the client. I specifically fill a night shift role.

May 2019 - Jun 2020

Network Operations Center Analyst

Tulsa, Oklahoma, United States

I am part of the NOC team at SageNet. We handle 1st line troubleshooting for our customers. I make outbound calls and take inbound calls to and from customers and other tech companies, and schedule technicians, send parts, and troubleshoot many different types of network problems as they arise. I specifically fill a night shift role.

Jan 2015 - May 2019

Test And Turn Up Analyst

Tulsa, Oklahoma, United States

I act as the in-office contact for techs in the field as they go onsite to work on various projects, mainly installs of new equipment, for our customers. I work exclusively on installs and issues concerning installs. I open internal tickets to document details of the projects, update internal databases, and contact external help, should it be required.

Jun 2014 - Jan 2015

Student Worker

Claremore, Oklahoma

I handled the front desk of the School of Business and Technology for Rogers State University. I mainly answered phones and helped people who came in to the office. I also assisted the professors with files and other work as needed.

2012 - May 2014

Temporary Associate

Tulsa, Oklahoma, United States

I mainly handle phone bills and data entry. I paid phone bills for our customer companies both online and over the phone. I also entered data from invoices into our data system, which was Southware. I also did a bit of file reorganizing for the company.

Jun 2013 - Mar 2014
Team & coworkers

Colleagues at SageNet

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2 education records

Patrick H. education

FAQ

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What company does Patrick H. work for?

Patrick H. works for SageNet.

What is Patrick H.'s role at SageNet?

Patrick H. is listed as Odd Jobs and SOC Shift Lead at SageNet.

Where is Patrick H. based?

Patrick H. is based in Tulsa, Oklahoma, United States while working with SageNet.

What companies has Patrick H. worked for?

Patrick H. has worked for Sagenet and Rogers State University.

Who are Patrick H.'s colleagues at SageNet?

Patrick H.'s colleagues at SageNet include Derek Latta, Sydney Ekeroth, Dusty Buchanan, Marcus Mccormick, and Samer Noufal.

How can I contact Patrick H.?

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What schools did Patrick H. attend?

Patrick H. holds Bachelor'S Degree, Game Development from Rogers State University.

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