Patrick Hada Email & Phone Number

Canby, Or, Us

Tualatin, Oregon, United States

Tualatin, Oregon, United States

Canby, Oregon, United States

Canby, Oregon, United States

Canby

Portland, Oregon

As a SE at Monsoon Commerce I was the primary technical resource for the sales team. My major responsibilities were to clearly and professionally articulate technology and product positioning to a wide range of users along with gathering pertinent information, identifying all technical issues including validating data and working with other Monsoon personnel to assure complete customer satisfaction. I was tasked with actively driving and managing the technology evaluation stage of the sales process as the key technical advisor and product advocate for our software.

Portland, Oregon

As a CEM I worked with major Monsoon clients via phone, chat, social networking and email to provide a high level of responsiveness and proactive customer service. During a typical day I worked with multiple internal contacts (TSR, Dev team, Account Mangers, QA, and management) as an advocate to create a resolution for my customer. I was tasked with representing Monsoon through clear, concise, professional verbal and written communication and also anticipating my client’s needs so we could deliver useful features in our software.

Portland, Oregon

In the Implementation department I worked with customers to lead them through the steps of integrating Monsoon into their daily work flow. I was their primary contact through these first few days with us. I communicated with the client to provide them information and guidance in regard to data and training to insure that the transition to Monsoon is a smooth process.

As a CSR I worked with Monsoon customers to address their questions and issues they have with the software. I interacted with customers via email, phone and chatting during login sessions on their local machine. The management of my priorities while working with numerous customers and various issues was vital in maintaining the customers experience while they are having difficulties with their software.

While a Corporate Sales Executive I worked with clients showing them the value of computer training. I communicated with business customers effectively to build business-to-business relationships.

Portland, Oregon

As an Account Executive I prospected potential customers, through outbound calling, from Zones provided leads. I initiated and built a customer base and account portfolio. I also managed my acquired accounts by building relationships with customers and help them grow their business through smart purchases of IT hardware and software.

Portland, Oregon Area

While at Dex, as a Directory Advertising Consultant, I contacted designated businesses in order to sell new advertising programs to protect and increase existing advertising. I made calls to business accounts to obtain pertinent information about the customer’s business and then presented advertising objectives and results to help them build their business.

Portland, Oregon Area

At Coca-Cola, as an Account Manager and District Manger, I serviced over one hundred businesses in the Portland Metro area. I was responsible for all aspects of customer service including presenting contracts, merchandising, and promotions. I managed 40 employees to merchandise branded product in my district.1998 & 1999 won display contests for National and Regional awards respectively2004 and 2005 signed 70% of my independent customers to contracts regarding space and positioning of product

Education record

Education record