Patrick Haggerty Email & Phone Number

Willow Grove, Pa

• Oversee 73 employees across two dealerships in the new, used, finance, service, parts, detail, and facility departments.• Manage an inventory of over $15,000,000.• Designed and established new small group trainings to be held first thing each morning Monday through Friday for 15 minutes. Trainings are lead by different employees and focus on topics such as product, process, industry, mindset, leadership, analytics, and technology.• Initiated a management style change to implement a new culture focused not only on results, but emphasizing attitude, energy and effort.2022 Infiniti Accomplishments: • Achieved 2022 Infiniti Award of Excellence recognizing top 20% of dealerships for outstanding performance results in customer satisfaction, sales, operational excellence, and service retention. • Increased net profit from 2021 to 2022. • Top 25 in the country in New Car Sales and Top 10 in the Country for Certified Pre-Owned Sales. • Promoted 31 employees for advancement, both within the dealership and elsewhere within the Faulkner organization.2022 Alfa Romeo & Maserati Accomplishments: • Earned the 2022 Premio Eccellenza Award recognizing dealers who ranked highest in customer experience surveys (finished 6th highest in the country). • Top 10 in the country in Maserati Sales. • Grew staff from 13 employees in 2021 to 26 employees in 2022 and promoted 6 employees for advancement within the dealership and the Faulkner Organization.

Pennsylvania, United States

• Held several management positions as Internet Sales Manager, Finance Manager, Used Car Sales Manager, and New Car Sales Manager for four of The Faulkner Organization’s dealerships: Faulkner Infiniti, Faulkner Buick GMC, Faulkner Hyundai, and Faulkner Toyota.• Managed teams of up to of 16 salespeople. Interviewed, hired, trained, and promoted employees with responsibility for ongoing training and mentoring of staff. Led by example with positive attitude to ensure team’s professionalism and excellent customer service.• Additional responsibilities included: managing inventory and expenses, marketing, handling quarterly reports and forecasting, and directing operations.

• Took time off from work to go back to school full time. Completed my Bachelor's Degree in Business Administration from Immaculata University during this time.• Upon completion of my degree, returned to the Faulkner Organization and continued to grow my career.

Warminster, Pa

• Responsible for assisting in all aspects of the basketball program, including taking a lead role in scouting, practice planning, strategic game-planning, player development, fundraising, budgeting, alumni, scheduling, and academic support.• Took on full responsibility for coaching the Varsity team in spring, summer, and fall. Additionally, organized off season skill development workouts and strength and conditioning.• Primary liaison between the team and school administration; built strong relationships with admissions office, athletic director, vice president and president.• Coached and developed 15 Scholarship Level Players (14 Division I) with 23 players playing collegebasketball.• Coach’s All-League recognition included 29 All-Catholics, including 13 1st Team All-Catholics and3 MVP’s.• All City Recognition included 13 All-City Selections, included 3 City Player of the Year Awards• Coached seven 1,000-point scorers and the top 2 scorers in school history.• All players successfully graduated and met all NCAA requirements for freshmen eligibility. Collegechoices included Bucknell, Villanova, Drexel, West Point, Connecticut, Richmond, LaSalle, JamesMadison, Quinnipiac, among others.• Head JV coach 2 years (2015-2017).Team Accomplishments:o 2021-2022 6A PIAA State Runners up, and finished top 3 in Philadelphia Catholic League(11-2).o 2020-2021 Philadelphia Catholic League Champions, District XII Champions, 6A PIAA StateRunners Up. Finished 19-1 and ranked Top 25 Nationally.o 2019-2020 Philadelphia Catholic League Regular Season Champions, District XIIChampions.o 2018-2019 District XII Champions, 5A PIAA State Runners-Up.o 2016-2017 Philadelphia Catholic Champions, District XII Champions, 5A PIAA StateChampions. Finished 27-3 and ranked Top 10 Nationally.

Philadelphia, Pa

• Integral part of a new coaching staff; transformed the culture, mindset, and community engagement of the team.• Involved in fundraising, building relationships with vendors, finding new leagues and tournaments, and bringing in personal trainers and skilled professionals to assist in strength and conditioning.• Hired staff to assist in gaining a competitive advantage over opponents: a videographer to film all games and an individual to keep track of statistics and analytics.• Established a process for incoming freshmen and transfers to streamline the admissions process and worked with the school to start an after school study hall during off-season.

Bachelor’S Degree, Business Management

High School

Activities and Societies: Soccer 9-12(Captain), Basketball 9-12(Captain), Golf 11-12.