Patrick Ham Email & Phone Number

Knoxville, Tennessee, United States

Knoxville, Tennessee

Knoxville, Tennessee Area

PRINCIPLE GROUP USA, Knoxville, TN 03/2015 - PresentProject Manager. Managed the re-branding of multiple Cadillac, Cricket Wireless, and FIAT Chrysler Automobile locations simultaneously for a firm that specializes in brand implementation. • Played a key role in the Cricket COS conversion project which consisted of 125 sites with overall sales totaling $7.8 Million and a profit margin of 27%. Accomplishments include completing space layout for the majority of locations, on-site supervision while continuing to maintain daily project manager duties, and performing quality control related to the replacement of defective fixtures. Managed locations in Texas, Oklahoma, Ohio, Arkansas, Illinois, and Arizona which included the management and supervision of 8 different contractors/installers.• Earned the opportunity to assume a leadership role in the Cricket Kick Plate project which consisted of 1715 sites with overall sales totaling $900 Thousand and a profit margin of 37%. Accomplishments include creating training and installation documents for Project Managers/Installers/Cricket Staff, monitoring inventory levels, coordinating shipments, and completing closeout and audit duties. Managed locations in 13 states which included the management and supervision of 7 different contactors/installers.• Successfully completed Project Management and Punch Items for smaller branding projects related to Cricket Back Wall, Cricket Exteriors, Cricket Door Vinyl, and Xerox.• Worked closely with engineering to develop the appropriate drawings for customer needs related to permitting and installation.• Immediately assumed role of CAM and FAM for the Denver Region upon joining the FIAT Chrysler Team.• After 1 month with FCA team was assigned the additional role of managing maintenance issues for 3 regions.• After 3 months with FCA team was assigned the additional role of CAM and FAM for the Northeast Region.• Average total margin while performing FCA installations is 36.3%.

Knoxville, Tennessee Area

CERTAPRO PAINTERS, Knoxville, TN 04/2014 – 03/2015Commercial Estimating Manager. Promoted from Residential Project Manager after 1 month to CommercialEstimating manager. Estimated and Supervised commercial and residential painting and construction projectsincluding single tenant spaces, industrial & warehouse facilities, multi-tenant spaces, apartment complexes,Hotels, and Resort Facilities.• Created a series of estimating templates that were utilized based on the scope of work, products used, manpower, rentals, and mark-up.• Created product and installation manuals for contractors, sales, and production staff.• Consulted with national sales and product representatives with Sherwin Williams, and Benjamin Moore.• Successfully estimated commercial painting projects ranging from $500 to $300,000.• Successfully estimated commercial construction projects ranging from $2,000 to $90,000.• Successfully estimated large commercial projects by means of blue-prints.

Knoxville Tn

Managed a diverse range of multiple, simultaneous construction projects for this full-service, diversified real estate development firm that specializes in commercial, industrial, educational and residential markets. Served as the on-site Project Manager fulfilling the role as the owner's representative overseeing construction projects at Alderson-Broaddus University in Philippi, WV.• Successfully completed all aspects of ground-up construction and renovation by managing simultaneous projects that included: - new construction of a state-of-the-art sports facility (one of the nicest Division II stadiums in the U.S) that included a 3000 seat multi-sport stadium; 10,000 ft.² multi-use complex; and 5000 ft.² suite, hospitality and common area - new construction of four Residence Halls with 100,000 ft.² and 400 new dorm rooms - renovation of three Residence Halls with 150,000 ft.² and 800 dorm rooms • Managed the entire construction and renovation process by serving as a conduit for the flow of information pertaining to every aspect of each project. • Maximized project efficiency and profitability by handling expense, scheduling and budget tracking; reviewing architectural blueprints; performing takeoffs; reviewing/approving change orders and RFI's; performing FF&E procurement and installation; final testing/inspections; and close out/start up procedures. • Facilitated all meetings and maintained communication with university administrators, engineers, architects, general contractors, subcontractors, state/local agencies, suppliers/vendors and utility companies.

Managed daily operations, growth and profitability of an upscale indoor public market with 600+ vendor booths on 16 acres in a 162,000 square foot facility.• Recruited for this leadership position based on successful record of property management experience to oversee all aspects of start-up, concept implementation, management, and profitability of the market. • Interviewed and selected vendors and coordinated with contractors on construction, infrastructure, and utility build out of each vendor space. • Directed the successful grand opening event and coordinated efforts with television, radio and print media that generated extensive publicity and interest in the community; write and make PA announcements. • Managed and delegated tasks to 12 employees (hiring, training, and scheduling) in maintenance and administration departments dealing with the entire retail operations. • Maintained P & L accountability to maximize profits for revenue of approximately $3.0 million annually through financial administration including cost control, daily revenue reporting, and nightly deposits.

Knoxville Tennessee

Held a key leadership role for performing the property management, leasing, and sales activities for the commercial and residential divisions of the property development firm that develops residential communities as well as owns, develops, leases and manages millions of square feet of commercial space in East Tennessee and surrounding areas.• Performed property management for Turkey Creek development (300 acre retail & residential development), including negotiating management agreements/leases, rent collection/reports, marketing property inspections, coordinating tenant move-in/out, and educating new tenants on policies/procedures.• Administered Common Area Maintenance Program for development with annual budget of $300,000.• Negotiated ground leases with retailers in the development, including negotiations with tenants/attorneys.• Managed site work (utilities, parking, lighting, landscaping) for seven years covering all new retail development projects.• Managed the company's residential development, The Cove at Turkey Creek, a $5.0 million, 74-lot upscale subdivision.• Supervised residential subdivision construction, including obtaining permits from city/town officials and working with architects, engineers, surveyors on infrastructure construction.• Coordinated all aspects of the sale of residential lots.• Represented the company at annual insurance audits.• Built a comprehensive database containing all information for over 200 tenants that was integrated into the Turkey Creek web page on the company’s website.• Successfully completed the re-zoning of property that involved all aspects of interaction and negotiations with the local planning commission, municipalities and attorneys.

Franklin/Knoxville Tennessee

Promoted from Manager Trainee after six months to a dual role as the Facilities Coordinator and Operations Manager for the entire state of Tennessee. Managed and supervised over 300 construction projects, including new locations, renovations/remodels, and relocation projects.• Held accountability for site selections, lease negotiations, and ordering/coordinating installation of office equipment, space planning, office furniture, and interiors (paint, flooring).• Prepared and administered budgets for each project ranging from $175,000 up to $500,000 for retail and administrative office locations.• Coordinated facilities maintenance services for 70 locations and created operational handbooks for each location to provide information on landlords and other vendor contact information for repairs/maintenance.• Managed simultaneous construction, renovation, upgrade, or relocation projects at up to 10 locations located throughout Tennessee with individualized services.• Implemented a one step, turn key approach to provide all facilities management services to allow Regional Managers to focus on business development and company expansion.• Instituted equipment inventory management system throughout the region to cut costs by maximizing available resources and allocating equipment to new locations• Developed operational cost analysis for Regional Managers that provided projections on operational expenses for new locations and future planning for expansion.• Successfully planned and directed a major re-branding and re-imaging program for all 70 locations in Tennessee that included all aspects of interior redesign and interior/exterior sign conversions.• Administered telecommunications and data systems network for each location including overseeing cabling, computer hardware, telephone systems and satellite installations, repairs and upgrades.• Planned and coordinated annual corporate events.