Sports Physio Ireland is a modern city centre physio practice and gym facility which provides physiotherapy and physio-led personal training. o Led the restructuring of service delivery to clients due to COVID. Implemented steps for successful transition to online business, including recording of exercises, staff training, and marketing. Initiated and tested online platform and operating model. Impacted revenue growth by 150% during 12 week closure.o Reconfigured operating workflow with 3 team members by designing new personal training offering. Tested delivery of training package, integrated into core business leading to capacity increase of 33%.o Scoped the provision of care pathway design through physiotherapy services, strength and conditioning sessions, and rehab clinics for 5 sports teams, while collaborating with 4 junior team members.o Developed strategy of incorporating private training pods in our training area which enabled personal training groups while commercial gyms were closed. Executed initiative and increased revenue by 40%.

o Managed caseload of 40-50 clients per week through appointments and client database software. o Treated and managed complex clinical issues day-to-day, including ACL rehabilitation, Cerebral Palsy, Multiple Sclerosis and Parkinsonism.o Achieved sustainable growth of 60% to weekly revenue target over 2 year period.o Organised physio game cover, strength and conditioning sessions, and rehab clinics for 5 sports teams on behalf of clinic, while collaborating with 4 junior physiotherapists.o Initiated an off peak injury prevention package for clients. Increased weekly turnover by 6%.

Worked with multiple top sports teams during my professional career. Delivered physiotherapy cover at matches and training sessions for sports teams on request.o Season Physio for 3 AIL Rugby teams (Malahide RFC, Bective Rangers, and Seapoint RFC)o Worked with Galway Senior Footballers (2018) and Dublin Hurling Academy (2017).o Managed 12+ client relationships, ensured regular engagement and planning for sustained business. o Communicated with management regarding operational planning and project management.o Enhanced organisational skills by coordinating match appointments in alignment with work schedule.