Patrick Hardison, Mba Email & Phone Number

Cape Coral, Fl, Us

Cape Coral, Fl, Us

Tampa, Florida, Us

o Manage implementation of industry-standard Maintenance Control Program (MCP) for 40+ project sites spread across North Metro Atlanta encompassing 120+ units and adapting each MCP based on individual equipment needs.o Plan and schedule monthly site visits to each on-route unit with the goal of 100% coverage each month and assuring Service Level Agreement (SLA) compliance.o Perform monthly Preventative Maintenance (PM) visits on each unit, assessing equipment performance, prioritize equipment needs, replace parts/complete repairs as needed, and maintain detailed logs in accordance with the Authority Having Jurisdiction (AHJ).o Meet with customers regularly to discuss potential issues, recommend equipment upgrades, and generate sales leads.

o Meet with clients and assess needs for broadband communications, enterprise-class Wi-Fi, secure networking, email hosting, and document management.o Discuss and review current business environment and processes with customers ascertaining their current concerns and goals from both qualitative and quantitative standpoints.o Examine customer’s month to month and year to year financial reports (P&L, BS, CF) documenting trends and actionable information.o Present and discuss all the above verbally and visually with stakeholders in applicable terms of understanding.o Provide project management services acting as Agent on behalf of the customer by coordinating/directing subcontractors, answering questions as a Subject Matter Expert (SME), reviewing punch-list items with subcontractors, aiding customer with project closeout, and following up with the customer assuring complete satisfaction with the final product.

o Lead three-mechanic team in implementation of industry-standard MCP for major state university campus of 40+ project buildings spread across Downtown Atlanta encompassing 170+ units and customizing each MCP for specific equipment needs.o Organize and conduct weekly project meeting with team members and customer discussing current issues, potential issues, resolution prioritization, and future needs assessments.o Plan, coordinate, and schedule monthly site visits to each on-route unit with the goal of 100% coverage each month and assuring Service Level Agreement (SLA) compliance.

o Assigned full-time to a Downtown Atlanta hotel implementing industry-standard Maintenance Control Program (MCP)s across 20 elevators and 2 escalators and adapting each MCP based on individual equipment needs.o Perform monthly Preventative Maintenance (PM) visits on each unit, assessing equipment performance, prioritize equipment needs, replace parts/complete repairs as needed, and maintain detailed logs in accordance with the Authority Having Jurisdiction (AHJ). o Meet with customers regularly to discuss potential issues, recommend equipment upgrades, and generate sales leads.

Tampa, Florida, Us

o Continue existing management role post-purchase of Vertical Systems Incorporated (VSI).o Meet face-to-face with all customers advising of prior company’s transition, addressing questions/concerns, and assuring customers of no change in services provided.o Provide direct input to business development team and upper management on the growth strategy for the elevator maintenance portfolio within the Atlanta market.

o Coordinate and oversee daily operations of three departments (maintenance, repair/extra, and modernization/construction) with cross-functional personnel balancing project progressions with optimal service call response time.o Meet and interact directly with customers as a SME regarding their elevator equipment discussing current project status, potential compliance issues, recommended repairs, and future equipment upgrades.o Procure and review job specifications, drawings, photos, and measurements for job estimation. o Review project estimate and contract with account manager then meet all required parties for bid review and selection interview.o Procure and test elevator specific interfaces, tools, and software; develop and streamline usage procedures and troubleshooting information followed-up with training seminars to field personnel on proper usage and reporting.o Standardize, review, and optimize company-wide elevator MCP for proper AHJ documentation and compliance.

o Design, implement, and maintain network hardware and infrastructure including digital photography and document archiving systems.o Develop and streamline marketing materials design/layout for maximum customer impact.o Perform CAD work as needed (AutoCAD & Mechanical Desktop).o Design, program, implement, and troubleshoot Programmable Logic Controllers (PLCs).o Design, implement, and optimize spreadsheets and databases (Microsoft Access and Excel). o Plan and implement full Microsoft Office 365 migration including all necessary infrastructure and hardware upgrades and re-configurations.

o Establish project schedule baselines and track actual progress via Gantt Chart and field progress reports (MS Project and Visio).o Meet with field project managers as needed discussing job status, progress complete, and potential roadblocks.o Procure materials through all logistic phases including ordering, shipping, and delivery.o Coordinate work with subcontractors as necessary to facilitate on-time project completion and customer satisfaction.o Provide daily status report to the General Manager (GM) of all current and upcoming projects advising on scheduling, budget, and hinderances.o Generate detailed pay applications including all supporting waivers and photographs indicating progress complete providing customers with accurate project status and invoicing.

• System Design/Construction/Configuration • New Hardware/Software Installation and Configuration• System Maintenance, Troubleshooting and Repair

• On-Air Duties (8 years) • Web Page Design and Maintenance (2 years) • Spreadsheet/Document Design (7 Years)

Master Of Business Administration (Mba), Business Administration, Management And Operations

Bachelor Of Business Administration (B.B.A.), Computer Information Systems