Patrick Hayes

Patrick Hayes Email and Phone Number

Head of Risk Management and Business Continuity Planning @ Fujitsu Australia Limited
Melbourne, VIC, AU
Patrick Hayes's Location
Greater Melbourne Area, Australia
Patrick Hayes's Contact Details

Patrick Hayes work email

Patrick Hayes personal email

About Patrick Hayes

A tertiary qualified senior manager who has led risk management, business operation and program delivery groups in large and complex organisations in the information technology services and telecommunications sectors.Skill base includes risk management, financial management, project and program management, delivering cultural change, business operational experience and vendor management.KEY COMPETENCIESRisk Management•Ability to communicate the impact of identified risks and recommended corrective action to senior management.•Experience in aligning risk appetite to the risk environment to ensure high impact risks are adequately controlled.•Experience in implementing risks frameworks, tools, and processes to deliver a practical benefit to stakeholders.Business Management•Experienced in working with senior executive level stakeholders. Project and Program Delivery•Experienced in using project management methodologies to deliver successful projects and programs in the Information Technology domain.Program Governance and Controls•Experienced in creating, implementing and leading effective governance and decision-making forums that manage senior stakeholder expectations proactively to ensure achievement of business benefits. •Experienced in developing and maintaining the appropriate tools, templates and policies required to deliver projects and programs of varying size and complexity.Managing Complexity•Confident in leading initiatives that affect multiple stakeholders and in providing clear and concise guidance to the team to ensure priorities are understood. Customer Service•Provide customers with a point of focus to quickly establish rapport and build customer confidence. •Experienced in using strong relationships with internal and external stakeholders to negotiate compromise and trade-offs where required to ensure core objectives are achieved. Team Development•Strong focus on creating a team that can achieve the objectives of customers and stakeholders. Communication•Persuasive in discussion and a public speaker with a powerful presence. Conveys ideas with candour and passion to all levels of staff and stakeholders.

Patrick Hayes's Current Company Details
Fujitsu Australia Limited

Fujitsu Australia Limited

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Head of Risk Management and Business Continuity Planning
Melbourne, VIC, AU
Website:
fujitsu.com
Employees:
59526
Patrick Hayes Work Experience Details
  • Fujitsu Australia Limited
    Head Of Risk Management And Business Continuity Planning
    Fujitsu Australia Limited
    Melbourne, Vic, Au
  • Fujitsu Australia Limited
    Head Of Risk Management & Business Continuity Planning
    Fujitsu Australia Limited Jul 2016 - Present
    Melbourne, Australia
    Design, implement and continuously improve Fujitsu's risk management framework which sets out and operationalises the risk appetite, models, policies, processes, standards and enablers for management of risk throughout the business in support of the achievement of corporate objectives. Report on the management of major risks to the Fujitsu Executive Risk Management Committee and ensure that the potential impact of any deviation from the company risk appetite is… Show more Design, implement and continuously improve Fujitsu's risk management framework which sets out and operationalises the risk appetite, models, policies, processes, standards and enablers for management of risk throughout the business in support of the achievement of corporate objectives. Report on the management of major risks to the Fujitsu Executive Risk Management Committee and ensure that the potential impact of any deviation from the company risk appetite is communicated.Manage a program of employee communication and training on risk and business continuity-related issues to enable risk and business continuity management to be understood and operated effectively across Fujitsu. Lead or champion all risk and business continuity initiatives and improvement programs across the company.Confirm that major risks identified from assessments and audits, incidents and industry information are managed correctly by the risk owner and stakeholders. Embed lessons learned and a continuous improvement culture in the management of risk and business continuity.Articulate a consistent description of Fujitsu's approach to risk management and of key business risks to external stakeholders (customers, current and future, certification bodies and regulatory authorities) as required. Design, operate and continuously improve a best practice Business Continuity Management System (BCMS) which sets out and enforces business continuity planning and management mandates, standard operating models, policies, processes, standards and enablers for business continuity throughout all business layers in support of the achievement of corporate objectives. Show less
  • Fujitsu
    National Project Operations Manager
    Fujitsu Feb 2014 - Jun 2016
    Melbourne
    Management of a team of project co-ordinators and project administrators to support the 120 project managers delivering infrastructure projects for Fujitsu’s clients in Australia. Provision of project compliance and governance across the 400 in progress projects. Ensure operational, delivery and financial metrics and key performance indicators are monitored and achieved.Review and recommend for approval or rejection project proposals and commercial agreements with… Show more Management of a team of project co-ordinators and project administrators to support the 120 project managers delivering infrastructure projects for Fujitsu’s clients in Australia. Provision of project compliance and governance across the 400 in progress projects. Ensure operational, delivery and financial metrics and key performance indicators are monitored and achieved.Review and recommend for approval or rejection project proposals and commercial agreements with clients.Manage and maintain the suite of Information Dash Boards used by senior management to monitor business performance.Act as an escalation point to support the business with negotiations / resolution on complex issues for areas of responsibility.Ensure delivery of strategic operational plans to agreed budget, within timescale and meeting internal/external customer/stakeholder expectations. Show less
  • Fujitsu
    Portfolio Director
    Fujitsu Aug 2011 - Jan 2014
    Melbourne
    Lead a team of project managers, engineers and architects to deliver IT infrastructure projects to client organisations. Clients I worked with included Victoria Police, Toyota and Amcor.Manage the account Profit & Loss to ensure the overall portfolio of projects delivered the Budget Revenue and profit margin.Identify opportunities to grow the revenue base by increasing our share of client spend across the IT landscape.
  • Telstra
    General Manager, Business Operations – Network Engineering
    Telstra Jan 2007 - Nov 2010
    Melbourne
    I led a team of senior Business Analysts, Business Managers and Business Support staff to provide commercial and business leadership to the technology teams and senior management that constituted the Network Engineering division.Provide business and commercial leadership to the Lines of Business in Network Engineering (NE).Leadership of a team of project and business specialistsProvide NE leadership as required with stakeholders, e.g. Finance team, Procurement and the… Show more I led a team of senior Business Analysts, Business Managers and Business Support staff to provide commercial and business leadership to the technology teams and senior management that constituted the Network Engineering division.Provide business and commercial leadership to the Lines of Business in Network Engineering (NE).Leadership of a team of project and business specialistsProvide NE leadership as required with stakeholders, e.g. Finance team, Procurement and the corporate business planning groups. Monitor operational, delivery and financial key performance indicators and identify reasons for any variance to target.Manage the Capital Program Investment Life-cycle to ensure provision of funding and expenditure is optimised and tracks to budget.Ensure resource allocations are aligned to the Program of Work, identify and resolve resource and skill shortfalls and bottlenecks.Review and endorse all business cases and change requests requiring Executive Director approval. Deliver cost savings by reducing expenditure with suppliers of technology support.Manage the project-reporting dashboard to ensure accurate and timely reporting of project status.Conduct project quality reviews on nominated high priority projects and programs.Provide the Executive Director of NE with a consolidated view of business risks and issues that may affect the delivery of the program. Show less
  • Telstra
    General Manager, Program Management Office
    Telstra Nov 2003 - Dec 2006
    Provision of project support (both resources and processes) to the 200 project managers delivering the key IT & Network development and support projects across Telstra.
  • Deloitte Australia
    Senior Program Controller (Contract Position)
    Deloitte Australia Oct 2002 - Oct 2003
    Provision of Program Management support to an application development and support group (80+ developers). Responsibilities included, risk management, resource allocation, program of work prioritisation, cost tracking and status reporting.
  • Sussan Corporation
    It Program Manager
    Sussan Corporation Jan 1998 - Dec 2002
    Responsible for all project related activities in the IT Department. Key activities included the 3 year IT transformation project which replaced or upgraded the IT applications used to support the business.
  • Sussan Corporation
    Management Accountant
    Sussan Corporation Dec 1995 - Dec 1997
    Responsible for the preparation of the management accounts for the New Zealand Division. Accountable for the completion of the New Zealand corporate accounts and the annual stock take process.

Patrick Hayes Skills

Vendor Management Program Management Stakeholder Management Business Analysis Project Delivery Business Process Improvement Management Leadership Team Leadership Governance Telecommunications Project Management Project Portfolio Management Change Management Service Delivery Risk Management It Strategy Integration Sdlc Business Case Pmo Business Process Project Governance Business Transformation Project And Program Management Business Management Business Planning Pmp Software Development Resource Management Outsourcing Itil Project Management Office

Patrick Hayes Education Details

Frequently Asked Questions about Patrick Hayes

What company does Patrick Hayes work for?

Patrick Hayes works for Fujitsu Australia Limited

What is Patrick Hayes's role at the current company?

Patrick Hayes's current role is Head of Risk Management and Business Continuity Planning.

What is Patrick Hayes's email address?

Patrick Hayes's email address is p.****@****ail.com

What schools did Patrick Hayes attend?

Patrick Hayes attended Governance Institute Of Australia, Swinburne University Of Technology, University Of New England.

What skills is Patrick Hayes known for?

Patrick Hayes has skills like Vendor Management, Program Management, Stakeholder Management, Business Analysis, Project Delivery, Business Process Improvement, Management, Leadership, Team Leadership, Governance, Telecommunications, Project Management.

Who are Patrick Hayes's colleagues?

Patrick Hayes's colleagues are 門馬汐里, Alex Bf, Shreeya Kolhatkar, Nobukazu Fudaba, Paul Jose Draper Jimenez, Payal Sabharwal, 馬場公生.

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