Chief Operating Officer
Brisbane City, Queensland, Au
Spearheaded corporate operations for leading Fintech company and provider of e-banking services. Played key leadership role through acquisition of company by EML Payments. Oversaw company’s day-to-day activities from locations in Ireland, UK, and Malta. Managed operations of large software development team, in addition to IT Operations, IT Security, Customer Delivery and Account Management functions, encompassing 150 employees and eight direct reports (Divisional Managers). Participated post-acquisition IMO function, combining functional synergies between the organisations. Supported EML strategy of concentrating on PFS eMoney capability, and offering of products such as SEPA instant transfers, SEPA direct debits, and Real Time Gross Settlement (RTGS), while building out banking capability as a global offering.• Directed company restructure enabling significant business growth by creating scalable operating structure.• Introduced new operating procedures and performance management initiatives to create a more corporate environment and maximise efficiency. Improvements have been implemented company wide.