Patrick Heilmann, Csm Email & Phone Number

• As the MIS System Administrator, I spearheaded the implementation, enhancement, and troubleshooting of critical plant systems including ERP, Web2P, Office 365, and internal communication software. These solutions intricately covered production, financials, logistics, and inventory realms.• Exercised leadership in guiding and supervising IT initiatives, aligning team efforts with objectives, overseeing projects, and maintaining day-to-day operations.• Orchestrated comprehensive… Show more • As the MIS System Administrator, I spearheaded the implementation, enhancement, and troubleshooting of critical plant systems including ERP, Web2P, Office 365, and internal communication software. These solutions intricately covered production, financials, logistics, and inventory realms.• Exercised leadership in guiding and supervising IT initiatives, aligning team efforts with objectives, overseeing projects, and maintaining day-to-day operations.• Orchestrated comprehensive software and hardware training sessions for plant personnel, ensuring their adeptness with the technology landscape.• Provided valuable insights into software and hardware prerequisites, upgrades, and advancements to optimize system functionality.• Took ownership of licenses distribution, system security, and access authorization for the entire plant workforce.• Streamlined operations by integrating disparate plant locations into a unified ERP system, fostering consistency and efficiency across the company.• Effectively managed contractual relationships with external software and hardware vendors, upholding IT service quality and value.• Leveraged ERP databases to generate informative reports that gauged and communicated company performance. Show less

Boise Metropolitan Area

• Owned the creation, implementation, and meticulous management of an annual budget in the seven figures.• Directed and nurtured the entire print production team, overseeing recruitment, performance evaluations, team morale, and providing guidance to team leads.• Skillfully negotiated with existing and new vendors, securing competitive rates that yielded a noteworthy 30% reduction in material-related expenses.• Orchestrated and refined job estimation procedures, ensuring precision… Show more • Owned the creation, implementation, and meticulous management of an annual budget in the seven figures.• Directed and nurtured the entire print production team, overseeing recruitment, performance evaluations, team morale, and providing guidance to team leads.• Skillfully negotiated with existing and new vendors, securing competitive rates that yielded a noteworthy 30% reduction in material-related expenses.• Orchestrated and refined job estimation procedures, ensuring precision in delivering accurate quotes to both internal and external stakeholders.• Devised and executed a robust departmental process enhancement strategy, resulting in a remarkable 50% surge in production efficiency.• Strategically transitioned previously outsourced tasks in-house, utilizing industry-standard methods and equipment to enhance control and quality.• Guided the department to achieve and sustain nearly impeccable customer satisfaction scores encompassing overall experience, contentment, and turnaround time.• Unified a fragmented workforce into a harmonious team that consistently met deadlines and objectives.• Introduced LEAN practices that translated to a 10% reduction in annual expenses, contributing to considerable cost savings for the department.• Distinguished as a subject matter expert on printing processes and the field, extending support to other departments as a valuable resource.• Formulated Standard Operating Procedures (SOPs) for inventory management based on projected demand, ensuring swift turnaround and success for expedited orders. Show less

Austin, Texas Metropolitan Area

• Provided comprehensive oversight of departmental resources and budget, holding full accountability for budget and Profit and Loss (P&L) management.• Authorized Capital Expenditure (CapEx) and Purchase Order (PO) disbursements in alignment with company objectives and available resources.• Directed a team of departmental leaders and supervisors, fostering effective management practices.• Skillfully negotiated contracts, pricing structures, and delivery timetables to optimize… Show more • Provided comprehensive oversight of departmental resources and budget, holding full accountability for budget and Profit and Loss (P&L) management.• Authorized Capital Expenditure (CapEx) and Purchase Order (PO) disbursements in alignment with company objectives and available resources.• Directed a team of departmental leaders and supervisors, fostering effective management practices.• Skillfully negotiated contracts, pricing structures, and delivery timetables to optimize procurement processes.• Collaborated cross-functionally with marketing, sales, and service departments, resulting in notable enhancements to company revenue.• Ensured compliance with fire, hazard, and safety regulations through routine safety audits and plant quality assessments.• Established and upheld procedural frameworks and policies to maintain operational consistency.• Led a cross-functional initiative aimed at enhancing workflow efficiency.• Upheld project quality standards through a hands-on management approach.• Tracked industry trends and proposed refinements to elevate the company's product offerings while encouraging innovation.• Fortified the company's business by spearheading the successful implementation of a Web2Print ordering system. Show less

Austin, Texas Metropolitan Area

• Provided leadership and guidance to a team from project inception to realization.• Held accountability for managing project budgets, submission, and conducting comprehensive project completion assessments.• Orchestrated collaboration with systems partners to finalize designs and validate requirements.• Offered recommendations to management regarding network security standards.• Formulated technically feasible solutions for novel functional designs and proposed avenues for… Show more • Provided leadership and guidance to a team from project inception to realization.• Held accountability for managing project budgets, submission, and conducting comprehensive project completion assessments.• Orchestrated collaboration with systems partners to finalize designs and validate requirements.• Offered recommendations to management regarding network security standards.• Formulated technically feasible solutions for novel functional designs and proposed avenues for enhancing the performance of technical components.• Oversaw end-to-end management of creative projects, including coordination with external vendors.• Advocated for architectural enhancements, design resolutions, and integration strategies.• Identified and advocated for the adoption of new technologies and tools to amplify product value and enhance team productivity. Show less