Patrick Heise Email & Phone Number

Watertown, NY

Presenting data to develop fact-based presentations for our customers and follow our call processSelling and servicing our products in retail stores in assigned geographyPartnering with business owners and retail management to promote solution based strategies to drive velocity around key product categories Gaining new item distribution, promotion.

Oversee Branch Operation and Financial Operations conducting audits, cash management, and overall member experienceProactively coaching, motivating, and leading branch activities with an innovative mindset to create and cultivate partnershipsConsistently engages in recommendations, research, and implementation of enhancements to further promote the Credit.

Led multiple store-wide teams such as Sales, Warehouse, Online Order fulfillment, Customer Service, and Geek Squad departmentsOversaw performance, coaching, and training of Sales KPIs in a Market setting of three localized stores in our Northern New York regionResponsible for data analytic research to track, understand, and grow customer satisfaction.

Watertown, New York, United States

Led store wide team across all departments of 60 employees including sales supervisorsRecruited, hired, trained and all new Sales employeesReviewed sales data analytics to forecast and generate goals for individual performance enablementDeveloped training and coaching models that were used to drive business Grew to a 25 million dollar performing store

Watertown, New York, United States

Led Sales team of 25 employees overseeing the Sales experience of Home Entertainment and Computing departmentsDrove profitability through business KPIs in departments growing the Home Entertainment and Computing in store with market leading resultsCoached and trained around new product roll outs and drive time campaigns that led to customer satisfaction

Watertown, New York, United States

Delivered an multichannel experience to customers through virtual, phone, and in person salesGathered leads to prospect local business needs around retail based technologyLed market in revenue performance and other KPIs