• Assist Financial Aid office with preparation of document scanning.• Provide QA of file review of accuracy, data entry, scanning, and linking to database.• File confidential information records and documents using Perceptive Content.

Focused mortgage professional assisted home buyers and real estate investors with residential purchases and refinancing. Educated and advised senior home owners on the benefits of reverse mortgages that enhanced their financial security.

Contributing writer for Examiner.com covering the Portland Music Scene. Created and edited original content that included previews and reviews of local, national, and international musicians playing in the Portland area. Contacted media representatives to schedule band interviews, and arrange venue and photo access with tour management. Notified media reps of all completed assignments.Covered a diverse selection of musicians and music that included Atlas Genius, Cake, El Ten… Show more Contributing writer for Examiner.com covering the Portland Music Scene. Created and edited original content that included previews and reviews of local, national, and international musicians playing in the Portland area. Contacted media representatives to schedule band interviews, and arrange venue and photo access with tour management. Notified media reps of all completed assignments.Covered a diverse selection of musicians and music that included Atlas Genius, Cake, El Ten Eleven, Fun., Franz Ferdinand, The Glitch Mob, Grouplove, KONGOS, Lyle Lovett, The Lumineers, Milo Greene, Phoenix, The Shivas, Steely Dan, Steve Vai, Tame Impala, & ZZ Ward, along with local Portland talent Chance Hayden, Nicole Berke, and Brooks Robertson.Covered 94/7 FM KNRK's 2012, 2013, & 2014 December to Remember concert series and the 2013 Sasquatch! Music Festival. Show less

Successfully originated residential mortgage loans for home buyers and investors. Specialized in Reverse Mortgage marketing and education. Counseled clients on loan program options and assisted with credit evaluation. Confidentially handled personal information during the loan process. Responsible for marketing loan services to clients through industry professionals, business networking, education seminars, and client referrals. Generate new business relationships through participation… Show more Successfully originated residential mortgage loans for home buyers and investors. Specialized in Reverse Mortgage marketing and education. Counseled clients on loan program options and assisted with credit evaluation. Confidentially handled personal information during the loan process. Responsible for marketing loan services to clients through industry professionals, business networking, education seminars, and client referrals. Generate new business relationships through participation in professional associations, telemarketing campaigns, and direct mail advertising. Show less

Facilitated weekly networking meeting for local business professionals. Scheduled and coordinated presenters for a speaker presentations made by community leaders, non-profit organizations, group member's business showcase, and monthly book review.

Earned Game Face Executive designation representing Game Face’s national accounts with the NBA, Major and Minor League Baseball, Arena Football, and Minor League Hockey. Top three in sales for business, group, and individual sales accounts. Team lead for the inaugural national sports industry directory with first sale and total sales for project.

Lead Business Systems Analyst contractor for implementation and support of platform applications. Managed Call Center and agent hotline support for quarterly system releases. Implemented streamlined support of 24x7 defect resolution and outage reporting. Created IT model outage matrix and monthly report for agent system availability. Developed department analysis report for Executive IT and Customer Service Center management. Report model was implemented for national reporting of… Show more Lead Business Systems Analyst contractor for implementation and support of platform applications. Managed Call Center and agent hotline support for quarterly system releases. Implemented streamlined support of 24x7 defect resolution and outage reporting. Created IT model outage matrix and monthly report for agent system availability. Developed department analysis report for Executive IT and Customer Service Center management. Report model was implemented for national reporting of monthly system online availability. Show less

Supervised data center staff of 25 contract employees. Managed 24x7 Computer Operations, Help Desk, Production Control, and Print and Insert Operations staff. Supported the Mail Center operation producing 2.5+ million pieces monthly for two telecoms and a utility company.Promoted for successful management of Production Services during company sale and conversion. Met all business data processing, printed business and customer statements, and support goals for CenturyTel, PTI, and… Show more Supervised data center staff of 25 contract employees. Managed 24x7 Computer Operations, Help Desk, Production Control, and Print and Insert Operations staff. Supported the Mail Center operation producing 2.5+ million pieces monthly for two telecoms and a utility company.Promoted for successful management of Production Services during company sale and conversion. Met all business data processing, printed business and customer statements, and support goals for CenturyTel, PTI, and PacifiCorp. Converted application batch processing, customer bill cycles, and printing from existing corporate Northwest data center to Louisiana data center. Transferred and relocated Help Desk support from NW corporate to regional Midwest location. Show less

Supervised Production Control Unit responsible review of production schedule application changes. Maintained job schedule criteria and calendars. Implemented schedule change control, verified daily batch production, and forecasted monthly job schedules. Redesigned Production Control form processing and update service requests. Documented scheduling and production changes procedures for Information Systems standards manual. Provided automated job scheduling training (CA-7) for application… Show more Supervised Production Control Unit responsible review of production schedule application changes. Maintained job schedule criteria and calendars. Implemented schedule change control, verified daily batch production, and forecasted monthly job schedules. Redesigned Production Control form processing and update service requests. Documented scheduling and production changes procedures for Information Systems standards manual. Provided automated job scheduling training (CA-7) for application programming staff and scheduling subsystem procedures. Performed weekly staff meetings, quarterly performance and annual merit reviews. Provided 24x7 on call responsibilities and back-up to Department Manager. Show less