A highly experienced, innovative and results driven Information Technology executive with over 20 years of technical leadership and hands-on operational skills. Visionary Information Technology leader skilled at building high performing cross-functional teams focused on achieving operational excellence. Experienced in delivering solutions that are focused on revenue growth and cost reduction through strategic technical planning and resourcefulness. Thrives on problem solving with outside-of-the-box thinking. Possesses a sharp business and technical acumen as well as excellent communication skills and a can-do attitude. Loves turning challenges into solutions.Specialties: Comprehensive Analytic Skills, Creative problem solver, SW development, relational databases and enterprise-wide information management systems, Multi-channel Commerce, Excel's advanced formulas and functions, SQL, documentation (functional and business requirements, technical specifications, user guides, client RFP's), networking & security technologies, troubleshooting, Project Management, Profit and Loss (P&L) Analysis, contract negotiation, M&A integration.
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Netsuite Principal ConsultantBresatech Nov 2019 - PresentDallas, Texas, Us -
Sr. Director Of ItLovesac Jan 2012 - Nov 2019Stamford, Ct, UsDriving all technology needs for the world's most amazing Couch company. Built the entire IT team from the ground up. Utilizing my skills to help the company grow from 40 stores to 85 stores (multiple times revenue). Stabilized entire IT environment by implementing standard ITIL methodologies. Implemented mobile solutions for in-store iPad’s that includes POS, Video Training, controlled distribution of our product catalog (lookbook) and working with iPad application developers to customize applications to assist our sales teams in the showrooms. Successfully enriched company operations by consolidating 4 legacy systems (POS, Finance, Inventory management and CRM) into a single Netsuite cloud-based ERP environment. My involvement was very hands-on at every stage of the migration and helped achieve go-live within 6 months and under budget. Successfully migrated hundreds of users to Microsoft’s cloud-based MS Office 365 platform. Utilizing my extensive programming background, I built the support model for our e-Commerce site and successfully brought all development in-house. With a passion towards a successful omni-channel customer experience, my team continues to partner with the e-Commerce team on all projects for our very successful e-Commerce platform. Worked with various EDI partners to help automate inventory controls which has led to more accurate inventory reporting, better inventory planning and has helped increase customer shipment notification timeliness considerably. Heavily involved in using big data analytical skills to extract and interpret sales, customer and product data (across both online and offline channels) for all initiatives related to our retail and corporate operations. -
Chief Information Officer, Vp Application Support & DevelopmentInventiv Clinical Solutions Feb 2001 - Feb 2011UsUtilized technology to grow company from 100 user ($50M revenue) to 500+ user ($250M revenue)Built, led and motivated team of 23 technicians, project managers and developers who supported 500+ users spread across 12 offices and three countries.Implemented comprehensive cloud computing environment (Citrix) that improved efficiencies while driving direct operating cost down with annual savings in excess of $500K. Consolidated 4 isolated data centers into 2 (primary/backup).Enriched Company Operations by consolidated 3 legacy systems (CRM, Finance and time-tracking) into a single Oracle PeopleSoft ERP environment.Performed IT Audit, Due Diligence and technology integration on 4 major acquisitions.Developed and Managed IT Budget including in-depth Business cases analyses (ROI/Cost Benefit) for all major projects.Spearheaded project cutbacks that were not business priorities and consolidated/renegotiated vendor contracts that led to annual savings of hundreds of thousands of dollars.Significantly increased metric reporting on recruiting deliverables by building a custom VMS system.Implemented a comprehensive disaster recovery/business continuation plan to ensure business processes would not be impacted during any extended outage event.Developed and deployed SharePoint System for document management.Developed in-house solutions/systems as needed (VMS, iVRS, asset tracking, call tracking systems).Developed strategic direction and drove operational management of IT organization for mid-sized Contract Research Organization (CRO) in bio-tech/life science industry.Ensured adherence to FDA 21 CFR Part 11, Sarbanes-Oxley & HIPAA compliance by developing, implementing and maintaining Standard Operating Procedures (SOPs).Reported to the CEO, responsible for managing all aspects of the company's technology initiatives.Governed over all Application Development (.NET/C+/VB/JAVA/SQL projects utilizing Agile-SCRUM & Waterfall SDLC methodologies). -
Senior ConsultantN-Tech Systems, Inc Sep 1997 - Feb 2001Fulfilled the CIO, IT Management and Network Administrative needs for 15 separate clients on a consulting basis (clients ranged from medium-sized companies to large corporations).Handled all computing needs for each client including: financial planning, network planning/consulting, hardware/software recommendation & installation, database design & maintenance, software training, Windows migrations, technical support, web page design & implementation, internet connectivity & security, and telephony, network wiring.Made extensive use of project management skills maintaining multiple projects (of varying budgets) at the same time.
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Senior Network ManagerGeneral Electric Company Jul 1985 - Sep 1997Designed and maintained GE's Corporate Intranet which consisted of 3000+ workstations and 100+ servers over 15+ locations in the US and Europe.Entrusted to work with the Executive Officers for all their computing needs.Primary contact for all networking issues within corporate GE.Led the team that migrated all Novell and Macintosh servers to Windows NT.Key contributor to all corporate-wide technology initiatives.Due to limited resources, I learned to be creative and flexible in finding solutions and meeting day-to-day challenges.Helped develop OS and HW/SW standards between the different platforms. Planned/managed office moves involving hundreds of PCs and peripherals at a time. Responsible for building/maintaining networks while on assignment in Europe and Asia.
Patrick Hicks Education Details
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Kipling Collegiate
Frequently Asked Questions about Patrick Hicks
What company does Patrick Hicks work for?
Patrick Hicks works for Bresatech
What is Patrick Hicks's role at the current company?
Patrick Hicks's current role is NetSuite Principal Consultant at Bresatech.
What schools did Patrick Hicks attend?
Patrick Hicks attended Kipling Collegiate.
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