Patrick Hipes Email & Phone Number

Drove beverage sales, trackedmargins and reduced beverage costs by 10%Increased revenue through promotional concepts and customer-focused events.Developed relationships within the community to create return customers and drive engagement and salesBuilt relationships with vendors and distributorsResolved escalated customer issues quickly and tactfullyManaged bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixersManaged email marketing & promotionResponsible for office administration, payables and receivablesTrained and onboarded staff, oversaw daily operations and resolved staff issues tomaximize guest experienceManaged restaurant’s linen services, tableware, and glasswareCoordinated with other management teammembers to manage business operationsTrained FOH staff in spirit, beer, andwine knowledge to improve check averages andmove product

Assisted servers with specialty drinks orders by preparing on-demand items promptlyDeveloped unique drink and cocktail offerings on amonthly basis as part of seasonal offeringsMaintained secure cash drawers, promptly resolving discrepancies for accuracyManaged bar inventory, restocked supplies and placed ordersDrove beverage sales, trackedmargins and reduced beverage costs by several percentageCreated effective employee schedules maintaining coverage at peak times andminimizing labor costsMaximized customer service by training staff, overseeing operations and resolving issues.Resolved issues with and assisted in billing and invoicing

Stockedwine, beer & spiritsPromoted chef specialsUpsold product to increase check averagesPaired wine and other beverages with guests’ foodManaged cash drawerWorkedwithmanagers to create drink specials