Patrick Hoffman Email & Phone Number

Las Vegas, Nv, Us

United States

Design and architect ECM solutions that leverage cloud technologies, Generative AI, IoT, and other emerging technologies alongside traditional methods. Collaborate closely with internal teams, including domain experts, account managers, and development teams, to ensure the alignment of product architecture with business goals and customer needs. Act as a technical liaison between the company and our clients, providing expert guidance and building trust through innovative solutions.… Show more Design and architect ECM solutions that leverage cloud technologies, Generative AI, IoT, and other emerging technologies alongside traditional methods. Collaborate closely with internal teams, including domain experts, account managers, and development teams, to ensure the alignment of product architecture with business goals and customer needs. Act as a technical liaison between the company and our clients, providing expert guidance and building trust through innovative solutions. Drive the adoption of best practices in architecture methodologies and ensure compliance with security standards. Stay abreast of industry trends and technological advancements to incorporate into solution design and offerings. Lead and mentor a team of developers and junior architects, fostering an environment of innovation and continuous improvement. Engage with stakeholders across the company to gather requirements, provide updates, and deliver on project objectives. Prepare and present high-level product strategies and roadmaps to leadership and partners. Show less

Las Vegas, Nevada, United States

Founder and Senior Consultant, delivering dynamic consultative services for Enterprise Content Management Services and e-Commerce Content Services across a wide range of verticals.

• Primarily responsible for the oversight of ECM Services servicing thousands of users. • Global Support Management (USA & India)• Manage the relationship with outsourced support vendor (Budget, resources etc.)• Manage internal support team and onsite contractors• Manage technical project contractors• Set direction for ECM IT Strategy, Policies and Processes• Define and Enforce ECM Standards and Policies• Define and ECM Strategic Direction• Led the ECM Program… Show more • Primarily responsible for the oversight of ECM Services servicing thousands of users. • Global Support Management (USA & India)• Manage the relationship with outsourced support vendor (Budget, resources etc.)• Manage internal support team and onsite contractors• Manage technical project contractors• Set direction for ECM IT Strategy, Policies and Processes• Define and Enforce ECM Standards and Policies• Define and ECM Strategic Direction• Led the ECM Program strategic ECM Technology initiatives process• Oversee the all aspects of ECM project delivery.• Provide Change Management Oversight and Leadership• Provide Capacity Planning and Environment Optimization Management• Provide Risk Mitigation and Remediation Planning and Oversight• Partner with business units to define and clarify requirements• Develop migration strategies for Merger & Acquisition activity Show less

Southern California

Assisted in the development of the ECM Program Office, providing portfolio development and governance consultation.Management consultant providing vendor relationship management for outsourced ECM support group. Developing Standard Operating Procedures and streamlining support processes.ECM Subject Matter Expert (SME) providing technical guidance for ECM Program.

Southern California

Primary Solutions Consultant located in the Western Region tasked with providing application and industry specific solutions based on a variety of services provided by the company. Responsible for defining client’s business requirements and converting them into implementable technical requirements.

Served as both technical and functional consultant for ECM related projects ranging from application upgrades to complex integrations of the company’s Enterprise Search and Enterprise Viewing applications. Provide functional expertise with respect to integrating the company’s applications with various OTS ECM Applications, including IBM FileNet, Documentum and others.

Managed and maintained the Enterprise Content Management System(s) at Paramount Pictures in Hollywood. Focused on the traditional Document Management aspect of ECM and managing multiple environments.

Nationwide

As Professional Services Consultant; performed requirements analysis and requirements gathering for clients with extensive Document Capture, Document Imaging and Workflow needs. Created custom interfaces (GUI) linking the Company’s Document Management and Workflow products with the customer’s environment. Created custom links to 3rd party applications and RDBMS installations including Microsoft SQL Server, Oracle, JD Edwards and others. Gathered, analyzed, prioritized and obtained agreement on… Show more As Professional Services Consultant; performed requirements analysis and requirements gathering for clients with extensive Document Capture, Document Imaging and Workflow needs. Created custom interfaces (GUI) linking the Company’s Document Management and Workflow products with the customer’s environment. Created custom links to 3rd party applications and RDBMS installations including Microsoft SQL Server, Oracle, JD Edwards and others. Gathered, analyzed, prioritized and obtained agreement on specifications for Cross-LOB deployments.As Supervisor of a high-level support team; responsible for the monitoring of all calls assigned to this group. Maintain daily maintenance of support group work queues ensuring that calls are being managed in an efficient and timely manner. Provide weekly management reports pertaining to overall performance of the group. Interact daily with Executives throughout the organization with respect to support issues. Provide senior integration/installation support of Document Imaging and Workflow products. Provide SQL Server and Oracle RDBMS support including backup procedures and fine-tuning process for customers utilizing the company’s products in these environments. Show less

Served 8 Years as a Radioman in the US Navy. Stationed at the following:- Radioman A School (NTC San Diego, fall 1987)- Teletype Repair School (Ford Island, Pearl Harbor, HI, 1988)- USS McKee/ComSubGru5 (1988 - 1992)- NASU Christchurch NZ (1992 - 1994)- USNS Navajo (1994 - 1995)Honorably Discharged (October 1995)