Delivery Service Manager
• Beginning of 2012 I took over the full responsibly of the Service Manager role for the Electronic Data Capture system, supporting nearly 5000 sites participating in clinical trials all around the world
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@roche.com
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Patrick Hoffmann is listed as Retired based in Basel, Switzerland. AeroLeads shows a work email signal at roche.com and a matched LinkedIn profile for Patrick Hoffmann.
Patrick Hoffmann previously worked as Delivery Service Manager at Roche and Solution Lifecycle Manager/Delivery Service Manager at Roche. Patrick Hoffmann holds Brevet De Technicien Supérieur, Information Technology from Lycée Schoch.
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Great experience of the Pharmaceutical industry through many years in various positions within the Information Technology/Information Management area, mostly as solution lifecycle manager and service manager. Strong focus on customers, responsible for the delivery of solutions meeting the business needs in validated environments. Performance and quality driven, willing to take on new challenges and to work within a team. Open communicator, honest and reliable.
Listed skills include Pharmaceutical Industry, Biotechnology, Clinical Trials, Clinical Development, and 15 others.
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Basel - Switzerland
• Beginning of 2012 I took over the full responsibly of the Service Manager role for the Electronic Data Capture system, supporting nearly 5000 sites participating in clinical trials all around the world
Basel - Switzerland
Following responsibilities in the service management area have been added to my ongoing solution lifecycle manager role• Service management (end to end) of the outsourced HP laptop program that provides the data entry solution to the investigators for the Electronic Data Capture system.• Ensure efficient and effective delivery of the operational system based on agreed IT processes, standards and tools• Budget input based on business forecasts for the clinical trials• Backup role for the primary delivery service manager for the Electronic Data Capture environment.
Basel – Switzerland
• Provide application management and support, ensuring operational stability and effectiveness of the Electronic Data Capture validated environment.• Development of procedures (standard Operating Procedures and Technical Operating Procedures) to support IT processes and Service Level Agreement specifications, incident and change management.
Basel – Switzerland
• Development of MS-ACCESS applications for various PD customers• Training and support for the customers
Strasbourg – France
• Responsible for the IT infrastructure of the warehouse (hardware, software and network) in a validated environment.• Close collaboration with the customer (Roche) for the interfacing of the systems• Software testing, release and deployment.• Interaction with the software vendor of the warehouse management system.• Customer support (80 users), IT devices management, support and maintenance
Freiburg – Germany
• Responsible for the local IT, connected with the central IT systems in Paris and the supermarkets in Germany• New software deployment• Customer support
Mertzwiller - France
• Responsible for the development of the usage of personal computing, Office applications and scaling up the networking in the office environment.• Management of the entire PC environment, including infrastructure, resources, budget, vendor management, orders, licenses, customer support (130 users)
Strasbourg - France
• Setup, configuration and maintenance of hardware and software on PC systems.• Training and support to customers.
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Patrick Hoffmann is listed as Retired.
AeroLeads has found 1 work email signal at @roche.com for Patrick Hoffmann.
Patrick Hoffmann is based in Basel, Switzerland.
Patrick Hoffmann has worked for Roche, Exel, Intermarché, De Dietrich Process Systems, Inc., and Ista-Imatic (Computer Retailer).
You can use AeroLeads to view verified contact signals for Patrick Hoffmann, including work email, phone, and LinkedIn data when available.
Patrick Hoffmann holds Brevet De Technicien Supérieur, Information Technology from Lycée Schoch.
Patrick Hoffmann is listed with skills including Pharmaceutical Industry, Biotechnology, Clinical Trials, Clinical Development, 21 Cfr Part 11, Lifesciences, Gcp, and Validation.
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