Patrick Holman Email and Phone Number

· Responsible for oversight of IT Operations, Information Security, IT Systems Administration, andInfrastructure Architecture:o Works with CIO to develop, analyze, and review annual technology budgeto Management of Service Desk Manager, Information Security Manager, and Manager ofIT Infrastructureo Management of Database Administrators, Infrastructure Project Managers, andInfrastructure Developerso Management of vendors, contracts, and services related to all IT operationso Mentorship and professional development of Infrastructure Leadership· Acts as a liaison and trusted partner to the business on IT infrastructure topics and concerns.· Develops teams in anticipation of business needs.· Works with the Information Security team to develop solutions that balance security andcompliance needs with operational goals.· Works with Infrastructure Architects to implement new technologies and strategies for futurebusiness investments.· Works with Infrastructure Administrators to guarantee the reliability and responsiveness ofbusiness-critical systems and services.· Works with Service Desk leadership to ensure a high standard of support for Terraconemployee-owners.· Works with Information Security Manager to develop, manage, and review policies andprocedures for organizational compliance with cybersecurity standards.· Monitors day-to-day activities of IT operations. Implements changes to improve the overalleffectiveness of the IT team.· Coordinates with Mergers and Acquisitions to align IT infrastructure resources with M&Aactivities.o Acts as a trusted advisor on acquisition integration activities.· Advocates for Information Technology across Terracon business units and CorporateDepartments.

· Responsible for oversight of IT Operations, IT Systems Administration, and InfrastructureArchitecture:o Worked with CIO to develop annual technology budgeto Managed Helpdesk Supervisor, Desktop Support Supervisor, and IT InfrastructureAdministrationo Management of vendors, contracts, and services related to all IT operationso Mentorship and professional development of Infrastructure Leadership· Maintained day-to-day operations support, system administration, and system architecture.· Conducted IT Due Diligence for multiple merger and acquisition projects.· Improved IT operations by implementing automation practices that assisted with thereplacement of office servers, account creations, and account terminations.· Led, planned, and successfully moved Terracon critical datacenter capabilities from an in-housemanaged environment to datacenter colocation services.· Planned and project managed quarterly maintenance windows, coordinated production changeefforts between internal IT teams.· Developed technology strategies, and design changes for Terracon’s core infrastructure byevaluating business needs and technical solutions capabilities.

· Responsible for day-to-day operation, administration, implementation, and maintenance of allinfrastructure operations, including:o Dell PowerEdge Platform Servers running Windows 2003 to 2012 Servero Cisco Switches, Routers, and Firewalls – Installation and Administrationo Riverbed Appliances – Installation and Administrationo Microsoft Lync/Skype for Business Telephone and Conferencing Hardware· Proactively analyzed systems performance, and capacity planning, and provided Technical ServicesManager with improvement and capacity planning recommendations.· Established best practices and policies for installation of workstation hardware, servers, andnetwork equipment.· Collaborated with development teams to assess impact of application modifications within coreinfrastructure.· Promoted continuous quality monitoring and improvement planning to increase efficiencies withinfrastructure project delivery.· Worked with Manager of IT Technical Services to modernize infrastructure teams to better alignwith business needs.

· Led server, and desktop teams in planning, coordinating and management of daily operations ofall servers, and desktops.· Led teams in diagnosis of hardware and software problems.· Direct management and supervision of the server, and desktop team.· Worked with software compliance and asset management to guarantee compliance with softwarelicensing requirements.· Monitored teams progress to meet task and project assignments.

. Was responsible for day-to-day support and maintenance of branch office networks, and servers.· Was responsible for level two support, troubleshooting complex workstation issues, and providingbest in class support for employee-owners.· Led integration efforts for multiple acquisitions, conducted workstation replacements, serverreplacements, and core network replacement and onboarded several hundred employees.