Patrick Horgan

Patrick Horgan Email and Phone Number

Support Developer @ Enterprise Registry Solutions
dublin, dublin, ireland
Patrick Horgan's Location
Ashbourne, County Meath, Ireland, Ireland
Patrick Horgan's Contact Details

Patrick Horgan work email

Patrick Horgan personal email

n/a
About Patrick Horgan

Experienced Application Support Engineer with more than 2 years experience in the global travel technology industry. Specialties include: technical / customer support, communication, teamwork, problem solving,Information Technology, MYSQL, Multimedia, Linux, Java, C#.

Patrick Horgan's Current Company Details
Enterprise Registry Solutions

Enterprise Registry Solutions

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Support Developer
dublin, dublin, ireland
Website:
ersl.ie
Employees:
41
Patrick Horgan Work Experience Details
  • Enterprise Registry Solutions
    Application Support Developer
    Enterprise Registry Solutions Jun 2018 - Present
    County Dublin, Ireland
    Support and develop fixes for Microsoft .Net based web/windows applicationsCollaborate with other team members and stakeholdersRespond quickly to customer issues via different channels including ServiceNowAnalyse requirements and recommend technically feasible solutionsTroubleshoot and resolve difficult problems relating to software applications and programsCreate and deploy releasesMonitor web applicationsFormulate and run DB scripts to investigate/fix customer issues
    View
  • Openjaw Technologies
    Application Support
    Openjaw Technologies Sep 2015 - Jun 2018
    Dublin
    Analysis and resolution of customer issues (consulting with Development and sys admins/DBAs when applicable); Take part in on-call rotation to ensure 24*7 support for high priority issues under strict SLA's; Assistance with maintenance of hosted applications; Problem prevention activities; Improvement of Support documentation.
    View
  • Sage Ireland
    Senior Product Specialist
    Sage Ireland Sep 2005 - Sep 2015
    Dublin
    I currently provide second line support for Sage Accounts Production, Sage Final Accounts Online and have supported a SQL based SaaS time and billing package.Some of my duties include:• Perform data repair and investigations for UK and Ireland within SLAs.• Provide telephone,remote access and instant message support for internal customers( UKIE).• Take call escalations.• Log software issues with development• Coach and mentor new starters.• Write and maintain knowledge base articles.• Call auditing of technicians• Testing
    View
  • Apple
    Technical Support
    Apple Nov 2004 - Sep 2005
    Cork
    View

Patrick Horgan Skills

Customer Service Java Sql Troubleshooting Microsoft Office Photoshop Xml C# Photography Team Leadership Management Adobe Photoshop Account Management Linux Ubuntu Bugzilla Mysql Git Android Development Unity3d Visual Studio Coaching Illustrator Eclipse 3d Studio Max Javaserver Pages Notepad++ Java Database Connectivity

Patrick Horgan Education Details

Frequently Asked Questions about Patrick Horgan

What company does Patrick Horgan work for?

Patrick Horgan works for Enterprise Registry Solutions

What is Patrick Horgan's role at the current company?

Patrick Horgan's current role is Support Developer.

What is Patrick Horgan's email address?

Patrick Horgan's email address is pa****@****ech.com

What schools did Patrick Horgan attend?

Patrick Horgan attended Dit, University College Cork, Ucc, Cbs The Green,tralee.

What skills is Patrick Horgan known for?

Patrick Horgan has skills like Customer Service, Java, Sql, Troubleshooting, Microsoft Office, Photoshop, Xml, C#, Photography, Team Leadership, Management, Adobe Photoshop.

Who are Patrick Horgan's colleagues?

Patrick Horgan's colleagues are Clodagh Behan, Sinead Usher, Katarzyna C., Dhanshree Kherde, Adriano Tiburli, Xiaohui Li, Michał Szeląg.

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