Patrick Hothan Email & Phone Number

Kansas City, Missouri, United States

-Proactive daily sales and customer support of accounts for sales.-Primary contact for new quote requests from customers.-Maintain primary ongoing communication with assigned accounts and contact current customers to solicit additional repeat shipments.-Partner with Sales Manager to maintain assigned accounts and capture additional wallet share.-Responsible for initiating, investigating, and managing the problem resolution process when unable to resolve issues.-Process additional credit requests and gather credit applications and communicate with credit representative for updates to provide additional information as needed to the customer.-Stay up to date on industry trends for the assigned accounts and work service lines to obtain solutions which fall outside our standard pricing.

Kansas City, Missouri, United States

-Respond to customers with a sense of urgency to provide anexcellent customer experience.- Proactively identify opportunities to improve operational efficiency.- Build and develop relationships with customers to ensure continuedpartnership.- Communicate shipment updates proactively and accurately ensuringa customer centric approach.- Analyze customer inquires and provide quality and timely insightsand updates.- Provide assistance in account management and effectively manageactive accounts and leads in the absence of sales team members.

Kansas City, Missouri

- Developed and implemented training and onboarding standardoperating procedures for all positions.- Responsible for all talent acquisition, employee on-boarding, weeklyscheduling, and training procedures.- Executed weekly inventory and sales tracking, payroll processing,product ordering, and invoice reconciliation.- Assisted in customer outreach, marketing campaigns, sales building,and event coordination.- Supervised a staff including those of seven separate tenants toensure proper daily operations and customer service.

Kansas City, Missouri

- Executed weekly product inventory, ordering, and communicationswith distributors and sales and account representatives.- Responsible for daily sales recording, bank deposits, registerdistribution and accuracy.- Assisted and maintained social media accounts, marketingcampaigns, sales building, and event coordination.- Supervised a full staff at two sperate conjoining venues concurrentlyon a daily basis.- Attended weekly manager meetings analyzing COGS, profits,employee evaluations, and sales tactics.

Topeka, Kansas

- Developed standard operating procedures for opening of businessincluding operations, pricing, training, and customer service.- Setup and maintained POS system to include proper pricing, salestax, sales recording, and time clock management.- Curated beverage program, created product names, designedmenus, ordered and stocked bar for service.- Established accounts with all product and service suppliers anddeveloped relationships with distributor and accountrepresentatives.- Hired, trained, and supervised all front of house staff including scheduling on a weekly basis.

San Francisco, California

Carried out full service food and drink sales including wine, beer, liquor and craft cocktails. Developed diverse knowledge in the classic and contemporary cocktail scene. Assisted in creating and maintaining a competitive cocktail program in addition to a beer and wine list. Maintained in-depth knowledge over extensive wine and beer selection. Responsible for restaurant cash drops and liquor/wine sales receipt and inventory.

San Francisco, California

Carried out full service food and drink sales including beer and wine. Maintained diverse knowledge over primarily German and Austrian beer and wine as well as other worldly selections. Responsible for restaurant cash drops and beer/wine sales receipt and inventory.

San Francisco, California

Carried out full service food and drink sales including wine, beer, liquor and craft cocktails. Manager on duty responsible for overseeing restaurant staff, cash sales and receipt, and alcohol inventory. Bartend during high volume sporting events and private parties. Determined appropriate closing/quitting time for restaurant and bar staff.

Topeka, Kansas

Supervised full restaurant, bar and kitchen staff. Responsible for all cash drops, distribution, receipt and accountability. Built and maintained bar clientele via social media and promo events utilizing sales representatives, local breweries, and musicians. Passed all ABC compliance checks and oversaw liquor inventory and ordering.

Master Of Fine Arts - Mfa, Painting

Bachelor Of Fine Arts - Bfa, Fine/Studio Arts, General

High School Diploma