Patrick House Email & Phone Number

Atlanta, Ga, Us

Atlanta Metropolitan Area

Atlanta Metropolitan Area

Credera, a global consulting firm, combines transformational consulting capabilities, deep industry knowledge, and Al and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide.

Tampa, Florida, United States

Tampa/St. Petersburg, Florida Area

Mentored a team of Analysts and Sr. Analysts to solve advanced analyticalproblems using SQL and Excel/PowerBI. Responsible for multiple clients, rangingfrom smaller scale to multi-billion dollar restaurant brands in the QSR and Fast-Casualindustry across North America and Europe. Represented RMS as the keynote speakerat 40+ client conferences in the US and Canada with up to 500 attendees. Analyzedlarge datasets (1 billion+ data-points) and translated analysis results into actionable insights. Responsible for business development.

Tampa, Florida

Drove year-over-year business growth while leading operations, strategic vision and long-term planning. Established and administered annual budget withcontrols to prevent overages, minimize employee turnover and support sustainability objectives. Reduced costs, managed schedules and performed weekly analyses to improve overall profitability. By investing in people, instilling positive culture, and leading new training initiatives, the restaurant was able to gain high accolades for food, service and hospitality. Improved average wine and alcohol spend per guest through curation, service trainingand hands-on hospitality.

Tampa, Florida

Contributed to the both the fiscal and cultural success of the hotel. Responsiblefor all food and beverage operations across the entire property. Managed theordering maintenance of the beverage program as well as handled the entire payroll for the front of house staff. Performed weekly financial and statistical analyses to ensure business initiatives were being met. Developed strong personal and professional relationships through which I was able to achievehigh performance accolades. Regularly hosted and taught wine education courses for groups ranging from 10-100+ people in the ballroom(s), on the terrace or in the culinary theatre.

Tampa, Florida

Regularly mentored new and current team-members on high-level conceptsof food and wine as well as the importance of hospitality and service excellence. Held and taught in-depth wine education courses. Responsible for directing and motivating over 100 employees in the dining room, bar/cocktail lounge and kitchen. Managed the inventory and ordering of a $160,000 beverage program as well as the supplies for both the FOH (front of house) and HOH (heart of house/kitchen). Conducted a weekly review of the beverage programto ensure business initiatives were being met and that inventory and sales were accurate. Collaborated on a beverage pricing strategy to ensure the beverage program was optimizing profitability.