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Patrick Hoye is listed as Solution Architect at Nextiva at Nextiva, a company with 881 employees, based in Scottsdale, Arizona, United States. AeroLeads shows a matched LinkedIn profile for Patrick Hoye.
Patrick Hoye previously worked as Solution Architect at Nextiva and Training Specialist II at Nextiva. Patrick Hoye holds Associate’S Degree, Business/Commerce, General, 4.0 from Scottsdale Community College.
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Patrick Hoye is a Solution Architect at Nextiva at Nextiva. Colleagues describe them as "I worked with patrick for seven months as a member of his billing team. Patrick strived to keep our team informed and up to date on the constantly evolving procedures and policies. Patrick lead by expample through showing hard work. volunteering for extra duties and dedication to professionalism." and "Patrick leads by example and is very good at his quick delivery of much needed information to his co-workers. His intelligence, wealth of knowledge on a very broad range of subjects, very fearless understanding of the computer + software, and his honest eagerness to share with all those he works with makes him an extremely invaluable employee. I told him weekly while we worked together at Xerox Company; he was my ‘Team Leader’ that there was no way I would have been able to do my job without his effortless help. As I have worked with Patrick over the course of one year, I feel one of his greatest strengths is that he takes on difficult tasks, escalating conversations both in person and over the phone, difficult personalities and extremely stressful work situations with a complete lack of fear. His tenacity to maintain professionalism and ability to seek the best resolve to every situation that arises is exceptional. Patrick is one of the most honest, trustworthy, loyal people I have ever worked with. His most notable characteristic is the depth of his character as it relates to the traits I have previously listed; I believe they are part of his nature and truly who he is as a person. I would recommend Patrick and think he would do exceptional work for any company."
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8800 East Chaparral Road, Suite 300, Scottsdale, AZ 85250
Consulted internal and channel sales on advanced technical requirements from potential and current customers. Conducted web-based an in-person demos for potential and current customers. Engineered custom VoIP telecommunication solutions for potential and current customers. Worked with Billing, Tier 1 Support, Tier 2 Support, and Engineering to resolve.
8800 East Chaparral Road, Suite 300, Scottsdale, Arizona 85250
Worked with management and other departments to develop and refine training programs. Developed training modules and training presentations. Conducted training. Created and administered examinations. Provided feedback to Support Technicians on examination results.
8800 East Chaparral Road, Suite 300, Scottsdale, Arizona 85250
Developed usability test plans and documentation/reporting procedures. Tested new products and services, recording all issues, areas for improvement and usage data. Presented findings and recommendations to drive future improvements, and provided ongoing feedback to management. Provided test data/graphics to Learning Development department and assisted in.
8800 East Chaparral Road, Suite 300, Scottsdale, Arizona 85250
Listened to previously-recorded inbound technical support calls to assess performance of Tier 1 Support Technicians. Compiled results and presented to management. Provided recommendations to management for areas of improvement. Assisted in the development of courseware and training materials. Assisted in the training of Tier 1 Support Technicians and in.
8800 East Chaparral Road, Suite 300, Scottsdale, Arizona 85250
Assisted new customers with account setup. Explained features and use of VoIP telephone service. Advised of best network practices for VoIP telephone service. Troubleshot network issues.
8800 East Chaparral Road, Suite 300, Scottsdale, AZ 85250
Assisted new customers with account setup. Explained features and use of VoIP telephone service. Advised of best network practices for VoIP telephone service. Troubleshooted network issues.
8800 East Chaparral Road, Suite 300, Scottsdale, Arizona
Took 25+ inbound calls a day to resolve technical problems related to VoIP telephone service. Made account changes as necessary. Took payments over the phone. Worked with Tier 2 support, sales, billing, and porting as needed to resolve customer issues.
1150 E. University Dr. Tempe, AZ 85281
Issued daily work assignments, ran daily reports, reviewed work prior to final approval, resolved disputes between billing and other groups, answered subject matter questions.
1801 E. Camelback Road Suite 300 Phoenix, AZ 85016
Took 30+ inbounds call per day, assisted customers with billing questions, processed payments, resolved disputes by working with other groups, issued adjustments to customer accounts as necessary.
2005 E. Indian School Road Phoenix, AZ 85016
Assisted customers with questions, wrapped food for sale, decorated cakes for display and for special orders.
2507 W. Geneva Dr. Tempe, AZ 85282
Created/edited engineering drawings using AutoCAD R14 and Canvas, created process documents for manufacturing using Microsoft Word, worked with quality department to develop/revise manufacturing processes, developed procedures for product testing, worked with purchasing and planning departments to meet production deadlines.
Other employees you can reach at nextiva.com. View company contacts for 881 employees →
Levi Coleman
Colleague at NextivaScottsdale, Arizona, United States, United States
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RS
Russell Smyth
Colleague at NextivaChandler, Arizona, United States, United States
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SG
Santiago Gómez Navarrete
Colleague at NextivaSan Pedro Tlaquepaque, Jalisco, Mexico, Mexico
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MB
Melissa Birks
Colleague at NextivaLos Angeles, California, United States, United States
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AH
Andy Hu
Colleague at NextivaScottsdale, Arizona, United States, United States
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WN
Walid Nosiry
Colleague at NextivaEdmonton, Alberta, Canada, Canada
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TC
Tmg Clothing
Colleague at NextivaLahore District, Punjab, Pakistan, Pakistan
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KK
Kenisha Kinnie
Colleague at NextivaGreater Phoenix Area, United States, United States
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JS
Justin Shinabarger
Colleague at NextivaSurprise, Arizona, United States, United States
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SD
Suzanne Dmuchoski
Colleague at NextivaMesa, Arizona, United States, United States
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Activities and Societies: Phi Theta Kappa Honor Society
Quick answers generated from the profile data available on this page.
Patrick Hoye works for Nextiva.
Patrick Hoye is listed as Solution Architect at Nextiva at Nextiva.
Patrick Hoye is based in Scottsdale, Arizona, United States while working with Nextiva.
Patrick Hoye has worked for Nextiva, Affiliated Computer Services, Stream Global Services, Sam'S Club, and Phoenix Logistics, Inc..
Patrick Hoye's colleagues at Nextiva include Levi Coleman, Russell Smyth, Santiago Gómez Navarrete, Melissa Birks, and Andy Hu.
You can use AeroLeads to view verified contact signals for Patrick Hoye at Nextiva, including work email, phone, and LinkedIn data when available.
Patrick Hoye holds Associate’S Degree, Business/Commerce, General, 4.0 from Scottsdale Community College.
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