Patrick Ilunga

Patrick Ilunga Email and Phone Number

senior ticketing specialist at Mindpearl @ Mindpearl
cape town, western cape, south africa
Patrick Ilunga's Location
City of Cape Town, Western Cape, South Africa, South Africa
Patrick Ilunga's Contact Details

Patrick Ilunga work email

Patrick Ilunga personal email

n/a
About Patrick Ilunga

Patrick Ilunga is a senior ticketing specialist at Mindpearl at Mindpearl. He possess expertise in community development.

Patrick Ilunga's Current Company Details
Mindpearl

Mindpearl

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senior ticketing specialist at Mindpearl
cape town, western cape, south africa
Website:
mindpearl.com
Employees:
771
Patrick Ilunga Work Experience Details
  • Mindpearl
    Senior Ticketing Specialist
    Mindpearl Jul 2019 - Present
    Cape Town
    handle all ticketing related matter, train staff To improve ticketing skills
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  • Mindpearl
    Senior Customer Service Representative
    Mindpearl Jan 2019 - Present
    Assist agents with product knowledge. Handle customer escalation, respond and answer agent question where ever they need assistance.
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  • Mindpearl
    Reservation Analyst
    Mindpearl Jul 2018 - Present
    Cape Town Area, South Africa
    Dispute ADMs for TADeal with waiver mismatchesAnalyse all reservation problemsAnalyse and understand all problems that have to do with complaints from clients and fix where we came wrongOrganise training and coaching to empower agent who are not strong.Reduce company cost when it comes to penalties charged by the client due to mistake caused by us.Come up with the better project for future.
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  • Mindpearl
    Ticketing Agent
    Mindpearl May 2016 - Present
    Cape Town Area, South Africa
    dealing with all ticketing issues,issuesreissuesrefundsquicker reply to any ticketing request from the clientsand make company meet ticketing requirement from the client
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  • Mindpearl
    Customer Service Representative
    Mindpearl Jun 2012 - Present
    Cape Town Area, South Africa
    general customer service and responding to customer need on time.
    View

Patrick Ilunga Skills

Community Development

Patrick Ilunga Education Details

  • Universite De Lubumbashi
    Universite De Lubumbashi
  • University Of Lubumbashi
    University Of Lubumbashi
    Law

Frequently Asked Questions about Patrick Ilunga

What company does Patrick Ilunga work for?

Patrick Ilunga works for Mindpearl

What is Patrick Ilunga's role at the current company?

Patrick Ilunga's current role is senior ticketing specialist at Mindpearl.

What is Patrick Ilunga's email address?

Patrick Ilunga's email address is pa****@****arl.com

What schools did Patrick Ilunga attend?

Patrick Ilunga attended Universite De Lubumbashi, University Of Lubumbashi.

What skills is Patrick Ilunga known for?

Patrick Ilunga has skills like Community Development.

Who are Patrick Ilunga's colleagues?

Patrick Ilunga's colleagues are Nanise Koroi, Sithembile Bhebhe, Onela Gxasheka, Fawwaaz Jansen, Anouria Nkama, Hoyjin Wee, Noriah Amir.

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