Patrick Irwin Email & Phone Number

• Resolve or escalate problems. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.• Analyze and recommend system modifications to reduce user problems.• Maintained knowledge currency and highest level of technical skill in field of expertise.• Research and resolve caller inquiries by utilizing established procedures, user manuals, accessing on-line applications, or interacting with internal and external support groups.• Troubleshoot and resolve hardware, software and communications issues.

Texas, United States

• Conducted labs pertaining to network configuration, server configuration, and malware analysis.• Understanding computer hardware fundamentals including RAM, CPU, drives, motherboards.• Network fundamentals including network design, routers, switches, network adapter cards, LAN and WAN technologies, wireless networks, OSI and TCP/IP models.• Security fundamentals including common malware, identifying attacks, mitigation techniques, business continuity and disaster recovery.

• Physically respond to facility needs, escorts, emergencies, suspicious activity, alarms, and trespasses.• Utilize multiple forms of communication for many departments.• Actively monitor zones of control within a public environment through cameras and roving patrols.• Maintain constant monitoring of controlled access points for multiple buildings.• Follow and uphold standard operating procedures for security department.

• Supervise activities of inmates including meals, classes, visitation, and recreation.• Search inmates and assigned cells for contraband items.• Escort and transport inmates.• Write detailed and accurate incident reports & infractions.• Respond to crisis situations such as fights/assaults and medical emergencies.

• Physically respond to facility emergencies as a member of a QRT/ERT element.• Provide foot/vehicle patrol, visual monitoring, and security supervision of residents/unauthorized access on island and in a total confinement facility.• In Process/inspection of state vehicles to enter and exist total confinement facility and McNeil Island.• Transport of restrained residents to and from off island appointments.• Operation of dock house, approval of entry and TSA Homeland Security searches of randomly selected personnel and state property.

● Patrolled hospital to provide overwatch of assets and property.● Restrained unruly patients or individuals.● Observed security cameras and conducted roving patrols to ensure all employees, patients and visitors were always safe.● Made sure all entrances, exits and high value areas were always secure.

● Managed multiple assignments, tasks, set priorities, adapted to changing conditions and work assignments.● Executed security operations for high-ranking officials and senior leadership.● Conducted numerous mounted and dismounted patrols.● Effectively delegated tasks for even distribution and quality work.● Skilled at communicating information on the radio rapidly and accurately.● Excellent at executing tasks in a timely manner, great organizational, communication skills and continued self-development skills.● Trained and developed team members on using multiple weapons systems, vehicles, and tactical operations.

Information Technology

Cyber Security

Student, It Networking & Security

Doc, Cyber Security

High School Diploma