Patrick Isaacs Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Reduced income taxes payable and increased refunds by thoroughly examining taxinformation and completing personal income tax returns.• Reduced errors by examining completed income tax returns and making sure clientinformation was properly inputted.• Eliminated corporate tax penalties and interest, and increased customer satisfaction byaccurately completing notice to readers and corporate tax returns by established deadlines.• Increased customer satisfaction by assembling personal tax returns and cashing outcustomers in a quick and organized fashion.• Increased office efficiency and reduced errors by completing CRA personal income taxreviews during the off season.• Increased office efficiency by performing multiple administrative tasks including greetingcustomers, obtaining client information and tax slips, inputting sales invoices into salesreport, and performing end of day cash out.

Eliminated corporate tax penalties and increased customer satisfaction by accurately completing notice to readers and corporate tax returns by established deadlines.Participated in review engagements with senior accountants by reconciling cash and accounts receivable accounts.Reduced income taxes payable and increased refunds by thoroughly examining tax information and completing personal income tax returns.Increased customer satisfaction by completing and assembling personal tax returns in a quick and organized fashion.

Increased customer satisfaction by assisted marketing manager with planning and preparation of company functions for customers.Increased sales and employee satisfaction by creating sales promotions for the company's sales associates.Increased employee satisfaction by planning and preparing company employee events.

Contributed to customer satisfaction and loyalty, and increased sales by providing professional and knowledgeable service to customers; locating specific merchandise and answering questions.Ensured consistent company standards were maintained by training new employees on the use of required equipment, location of all merchandise and understanding of job expectations.Demonstrated professionalism and attention to detail when assisting customers with layaways, especially large items such as furniture, and delivering merchandise directly to their vehicles.Organized merchandise in departments and stock room which provided more efficient access to merchandise for both customers and employees.