A highly driven operations, sales and relationship management professional with extensive experience in education, airline operations, sales and commercial client management; business travel operations and client management; education, corporate & government payments and merchant services. Main strengths include: • a highly developed sense of customer service-oriented excellence; • an entrepreneurial spirit; • proven team leadership skills; • development of complex matrix relationships; • development of sustainable and long lasting industry networks; • expert in market intelligence accrual and summation;• development of clear sales strategies;• a highly effective sales and contract negotiator; • effective project management to completion skills; • an effective identifier of talent in others; • a people motivator with a flair for innovative problem solving; • a leadership style that builds high performance teams; • excellent written and oral communication skills.