- Lead stand-up and planning calls to ensure effective communication and alignment across teams- Collaborate with cross-functional teams to develop MicroStrategy and Tableau dashboards, supporting key business units, including the Paint Stores Group- Work with cloud computing software and integrations to optimize dashboard functionality and application performance- Translate business needs into technical solutions by gathering requirements and defining project scope- Design and… Show more - Lead stand-up and planning calls to ensure effective communication and alignment across teams- Collaborate with cross-functional teams to develop MicroStrategy and Tableau dashboards, supporting key business units, including the Paint Stores Group- Work with cloud computing software and integrations to optimize dashboard functionality and application performance- Translate business needs into technical solutions by gathering requirements and defining project scope- Design and implement user-friendly dashboards and data visualization tools to support data-driven decision-making- Maintain thorough documentation of processes, system changes, and technical requirements for future use and audits Show less

- Collaborated with stakeholders to gather requirements, define project scope, and prioritize features to align with business objectives- Led daily stand-up meetings and backlog grooming sessions to maintain project momentum and prioritize tasks effectively- Presented new features to stakeholders bi-weekly, ensuring alignment with business goals.- Identified and created features and user stories with technical acceptance criteria- Oversaw system and regression testing to ensure… Show more - Collaborated with stakeholders to gather requirements, define project scope, and prioritize features to align with business objectives- Led daily stand-up meetings and backlog grooming sessions to maintain project momentum and prioritize tasks effectively- Presented new features to stakeholders bi-weekly, ensuring alignment with business goals.- Identified and created features and user stories with technical acceptance criteria- Oversaw system and regression testing to ensure functionality, performance, and reliability of applications- Advocated for and implemented thoughtful design principles to improve user experience and streamline processes- Maintained comprehensive documentation of project plans, user stories, test cases, and system changes for future reference and audit purposes Show less

- Acted as liaison between actuarial pricing team, regional underwriting offices, IT, and other shared services to file and implement ongoing insurance rate and pricing structures- Managed and filed SERFF rule and form filings for workers' compensation- Owned the rate & form component of the policy administration system for workers' compensation; regularly updated and validated compliance with filed rates and rules- Managed and updated internal workflow processes for rules regarding… Show more - Acted as liaison between actuarial pricing team, regional underwriting offices, IT, and other shared services to file and implement ongoing insurance rate and pricing structures- Managed and filed SERFF rule and form filings for workers' compensation- Owned the rate & form component of the policy administration system for workers' compensation; regularly updated and validated compliance with filed rates and rules- Managed and updated internal workflow processes for rules regarding rating modifiers and policy endorsements Show less

- Created and reconciled annual financial calls for state rating bureaus- Consistently met early reporting and quality measures- Responded to inquiries and data requests for audits and market conduct examinations- Collaborated with IT to transform data reporting by converting from a legacy system to SQL Server Reporting Services (SSRS)