Claims management performance expectations have never been higher. Claims Executives must provide strategic vision and leadership, as well as tactical solutions that enhance performance, build long-term value and provide a culture of excellence. With over 45 years in claims supervision and management we understand the competing considerations and difficulty that underlies claim administration and claims handling decisions. We develop and provide strategies that provide sustainable transformation to achieve your goals. We conduct Property claim file reviews and audits. Determine if staff and field adjusters are complying with company guidelines and State Department of Insurance unfair insurance claim practice acts. We provide insight and recommendations to improve claim practices and ensure compliance with both company and DOI requirements. We work with both Defense and plaintiff attorneys to provide independent, authoritative expert witness testimony and advice. The intent is to provide insight to all phases of a case and offer unique perspectives to a case’s strengths and weaknesses. Whatever your specific situation requires, we help determine whether a position is defendable, test theories, evaluate strategies, quantify damages, and anticipate and critique opposing arguments.

Director of the Claims operations of the company, lead the staff adjusters, Independent adjusters, attorneys and support staff. Responsible for all major claims and litigation. Responsible for operating budget and overall operation of the Claims department.

Responsible for the supervision of the Homeowner Field adjusters in the Mid Atlantic Region.

Manage a team of 2 adjusters, 1 auto appraiser and an administrative assistant.