Patrick Schalin, Ma, Gms-T Email & Phone Number

Sacramento, California, United States

Remote

Walnut Creek, CA

• Direct all aspects of international and domestic transferring employee’s relocation including home sale and purchase benefits.
• Require compliance with the domestic home sale/purchase guidelines in accordance with the IRS Revenue Ruling and client regulations
• Mitigate client risk by managing home inspections, ensuring clear title, confirming conventional loan accessibility, and complying with regional nuances
• Achieve quota requirements for five consecutive quarters resulting in a 15% increase in workload, increased revenue, reduction of costs and reduced timelines
• Ensure precise vendor management resulting in 95% contractual compliance, cost control of 90%, orchestrating accurate scheduling and streamlining invoices
• Exceed service deliverables by 50%, achieved top 3 in revenue producing activities, top 10% in customer satisfaction scores

Walnut Creek, CA

• Manage our largest client’s international and domestic relocation program ensuring increased revenue and positive client relations.
• Direct all details of relocation for transferring employees resulting in a 10% increase in revenue over four quarters, reducing complexity and securing long-term growth
• Exceed annual service level agreements by 5%, top 5% in customer satisfaction goals, top 3% in data integrity metrics, top 2% in workload/caseload completed
• Manage monetary allowances resulting in accurate budget management to maximize profits and reduce shortages by 20% for four consecutive quarters

Menlo Park, CA

• Lead employees with quality global solutions and customizable programs for relocation requirements.
• Strategic planning and decision maker for employee population resulting in alignment with company objectives and vision
• Manage a defined and results-oriented process ensuring 10% higher annual satisfaction rating and increased productivity of workforce by 20%
• Manage 30 vendors weekly to provide superior financially beneficial services and incentives for the employee population
• Onsite project manager optimizing workflow and process improvements requiring adaptability and strategic planning

Sacramento, California Area

• Managed every aspect of the day-to-day operations grossing over $30M including driving profitability, creating sales forecast, ensuring accurate inventory processes, customer experience, employee management and vendor.
• Maximized profitability by setting/achieving aggressive 10% monthly sales goals by leading buying management, maintaining stock levels and analyzing seasonal patterns
• Managed the most profitable location in the western region by creating accurate forecasting, maintaining budget allocations and ensuring accurate financial records
• Achieved inventory control through accurate inbound processes, precise data entry and timely resolution of errors resulting in a 5% reduction of shortage metrics

Sacramento, California

• Managed a $20M store, 50 employees, all sales activities, achieved exceptional results, ensured consistent performance, delivered facilities management while motivating the team to deliver excellent guest experience
• Executed daily planning with cross functional teams achieving monthly objectives of 3% growth for four consecutive quarters
• Implemented daily audits, established workflow procedures, perfected visual initiatives to achieve operational excellence
• Determined payroll/budget allocations for four teams based on data analysis

Roseville, CA

• Directly responsible for a $45M store, ensured asset protection, mitigated risk, reduced shortage, managed all inbound products, and complied with government safety regulations.
• Developed processes, analyzed data and investigated financial, operational, and vendor fraud to reduce shortage by 3% annually
• Collaborated with store and distribution center leadership on shortage control, operational inefficiencies, data integrity, safety and theft control
• Managed store performance metrics, analyzed business limitations, established and initiated actionable objectives to increase profitability by 7% annually

Roseville, CA

Collaborate with management to gain significant knowledge of business operations. Implemented a project aimed at increasing sales and enhancing customer experience.

Rocklin, CA

Organizer/Administrator. Director of College Clubs and Organizations.

Rocklin, CA

Lead a group of new students through their first semester of college

Rocklin, CA

College fair representative, student panelist, tour guide.Cold-called prospective students

Master Of Arts (M.A.), Business Management

Bachelor Of Science (Bs), Business Administration

Activities and Societies: Associated Student Body, Mens soccerBible and Theology Minor Academic Dean’s List Graduated Cum Laude