Patrick James Bernas Email & Phone Number

Philippines

• Supervise and coordinate the activities of ground-handling personnel• Ensure that all ground-handling activities are conducted in compliance with company policies, regulations, and industry standards.• Monitor and analyze performance metrics to identify trends and opportunities for improvement and implement corrective actions as necessary.

Philippines

• Manage the real-time changes of the task allocation and real-time attendance updates (e.g., Tardiness, Absenteeism) for all employees• Communicate effectively with operations for organizations and manage daily staffing levels by monitoring the real-time flight data and determining the most effective method for staffing adjustments to help ensure that service levels are met.• Report any significant schedule adherence deviations in a proactive and urgent manner

Philippines

• Oversees, coordinates, and participates in all activities related to ramp operations.• Promotes and ensures compliance with quality, safety, and customer service standards based on regulatory requirements.• Manages reporting and briefing of staff final evaluation, gives disciplinary actions for employees• Ensures company policies and procedures are implemented• Attend and provide operational enhancements during station meetings chaired by the Terminal Manager/ Station Heads• Collate, validate, and submit daily shift reports /manage day-to-day disruptions within authorized parameters and established policies

Philippines

• Assist DutyManager in conducting daily briefing/debriefing and cascading of station notices and memos for all Ramp personnel• Supports the Duty Manager in monitoring and ensuring the safety and security of guests and personnel are maintained within the areas of Operations• Ensures that sufficient and required manpower is being complied• Assist Duty Managers when cascading collective and preventive actions of encountered events where applicable

Philippines

• Assist DutyManager in conducting daily briefing/debriefing and cascading of station notices and memos for all Ramp personnel• Supports the Duty Manager in monitoring and ensuring the safety and security of guests and personnel are maintained within the areas of Operations• Ensures that sufficient and required manpower is being complied• Assist Duty Managers when cascading collective and preventive actions of encountered events where applicable

Philippines

• Maintain coordination with the ramp and baggage buildup area on the acceptance of baggage requiring special handling including dangerous goods• Oversees cargo inspection and accurate preparation of documentation• Coordinates with central load control about loading instruction reports• In charge of leading the ground operation and having a successful flight departure time; also work under pressure and making the right decision at all times.