Patrick Jasinski Email & Phone Number

Washington, Dc, Us

Washington, Dc, Us

Columbia, Md, Us

- Served as subject matter expert for all things tech at a 35+ unit chain, multi brand chain- Developed custom software to assist in implementing a new, customizable reporting system - Launched new locations and provided programming and technical support for POS and AV systems- Handled support tickets for both the restaurant and enterprise level technical issues using root cause analysis- Handled menu programming and change deployment- Managed technical vendor relationships and external support requests- Coordinated with many vendors to provide support and ensure continued organizational success- Worked directly with store level managers to advise on best practices in reporting/analyzing data from POS

Columbia, Maryland, Us

Towson, Md, Us

- Assisted in designing and developing a Virtual Event Platform to enable clients to get the most out of the new need for virtual events in the COVID-19 pandemic- Worked with clients to design microsites for events and conferences - Developed software using Java, jQuery, SQL, and Bootstrap to provide registration, analytics, and payment portals to event planners in a variety of industries- Received training from Zoom representatives on best practices in running webinars and meetings and how to integrate Zoom's software suite into third party platforms

Austin, Texas, Us

- Designed and configured IT Solutions for restaurants and hotels using Oracle Hospitality's product line- Developed solutions for small family owned restaurants and multi-billion dollar enterprises alike - Supported existing customers on premises - Consulted restaurant operations teams on best practices in software solution use- Trained site staff and IT administrators on product's use- Resolved site implementation issues after "go live" Notable Projects:Encore Boston Harbor by Wynn Resorts - Grand Opening

- Assisted in training of new hires as our restaurant went through a major staffing transition- Ensured accuracy in inventory control by using proper pars, portioning, and procedures- Led a diverse group of team members through daily restaurant operations- Help maintain a safe, clean, and happy work environment for team members- Built and maintained consistent relationships with businesses in the Timonium/Hunt Valley/Cockeysville area

Plano, Texas, Us

- Met and exceeded Marriott's internal guest services standards- Solved guest issues promptly and efficiently - Maintained reservations using Marriott's property management system- Assisted management staff with daily evening socials- Ensured adherence to credit card handling procedures

San Diego, California, Us

- Created and managed inventory, par levels, and ordering- Led a diverse team to meet and exceed service metric goals - Consistently delivered on food safety standards set forth by NSF - Regularly topped labor cost number in the district