Job Responsibilities as Administrative Assistant:Sort out incoming mails and distribute to the concerned department/executive and responding to them in case of customer queries.Managing petty cash transactions, Follow up for payments from clients.Checking petty cash bills and processing payments for employee.Receiving and processing all invoices, expense forms and requests for payment.Coordinate with company PRO for employee visa process and renewal. Liaison with insurance company for staff medical and vehicle insurance. Liaison with insurance company for claims processing as and when required. Coordinate with HR and update records for employee visa,medical and insurance. Maintenance of attendance register and keeping a track on outdoor duties of the executives and staff.Performed most of the day to day activities including posting job openings on social media sites, reviewing resumes and scheduling interviews.Maintaining the files, records and documents as required.Maintaining and updating client database.Assist with the mailing and distribution of various documents and communication.Draft correspondence as requested by management.Prepare written correspondence to routine enquiries.Handle customer queries and provide continuous customer support.Answer telephone, screen and direct calls.Creating, handling, actioning and maintaining all social media sites.Social Media Marketing Support in various activities.Develop the online presence of both the brand & the events (website & social media channels)Assist with the mailing and distribution of various documents and communication.Draft correspondence as requested by management.Answer telephone, screen and direct calls.Providing excellent customer care to all the clients.Responsible for conducting regular office supplies inventories.Responsible for the office maintenance.Performs other clerical tasks as assigned.

Call prospect customer and offer them credit card. Respond promptly to customer enquiries.Listening to the customer requirements and presenting appropriately to make a sale.Follow up to ensure that appropriate action were taken on customer request.Manage complains and escalations.Guide the customers on queries raised.Recording sales order information and sending copies to the sales office. Perform customer verification to check the correct customer Assist customers effectively by solving customer disputes.

Job Responsibilities of a Ramp Handler:Collect, sort and check luggage against flight lists.Making sure that items go on to the right aircraft transfer luggage from the check-in areas to the departure areas.Store cargo (goods) in warehouses ready for distribution load.Transport baggage, cases and cargo around airports. Unload and load any baggage and freight that needs to make a connecting flight.Read luggage labels and follow lists to make sure baggage goes to the right place.Check for any priority baggage and assign all baggage to the correct baggage carousel. Responsible for maintaining the safety and security of the ramp at all times.Marshal aircraft on the ramp (e.g. directing, assisting and parking all arriving, departing and towed aircraft)Transfer cargo (including luggage) to other gates, other airlines and to passengers.Prepare documentation for the Cargo Transfer Manifest.Observe safe ground-handling procedures and maintenance of ground service equipment, including the performance of equipment checks.Comply with all safety procedures and airline policies.Responsible for courteous, prompt, accurate and careful handling of customer baggage, airfreight and company material; continuous lifting, loading/unloading, sorting and transfer of baggage, freight and company material.Assist in ramp set up and storage of equipment and baggage.Constantly communicate with flight crew personnel and other ground personnel.Other duties as assigned by supervisor and manager.

Job Responsibilities as Administrative Assistant :Assist with day to day operations of the HR functions and dutiesProvide clerical and administrative support to Human Resources executivesCompile and update employee records (hard and soft copies)Process documentation and prepare reports relating to personnel activities (staffing, recruitment, grievances, performance evaluations etc)Deal with employee requests regarding human resources issues, rules, and regulationsAssist in payroll preparation by providing relevant data (absences, bonus, leaves, etc)Communicate with public services when necessaryProperly handle complaints and grievance proceduresCoordinate communication with candidates and schedule interviewsAssist our recruiters to source candidates and update our database