Patrick Jung Email & Phone Number

Bonn, North Rhine-Westphalia, Germany

Bonn, North Rhine-Westphalia, Germany

Lead international team of program and project managers with focus on strategic customer initiatives such as logistics solution design and implementation.This includes the in-depth analysis of customer needs, the translation into suitable process and system requirements plus the actual realization as well as improvement of road transport and control tower solutions. The team delivers results in time and budget and finally a positive customer experience by- the application and continuous optimization of state-of-the-art project management instruments- the conscious consideration of Six Sigma, Lean and Change Management methods- the close collaboration with experts and stakeholders on customers', local and central organizations' sides

Bonn

Leading central team of customer implementation managers,Deliver sustainable solutions for key accounts by establishing and executing dedicated discipline “customer implementation” program. Utilize Lean Six Sigma principles to provide direction on international projects that involve cross-functional stakeholders. Develop company-wide rollout of project management and process standards by using continuous improvement and lean implementation strategies.• Played a key role as DHL project leader for successfully developing and piloting innovative end-to-end shipment monitoring real time system for car manufacturer• Delivered effectively reengineering merge-in-transit solution for computer distributor within seven European countries for higher integration with customer’s transport management system

Bonn

Heading the central program management, leading the central Senior Advisor team,ensuring capability development (training, coaching) and support of local business units anddriving the continuous improvement culture across DHL Freight globally."First Choice"​ is Deutsche Post DHL's group wide approach to sustainably implement Six Sigma + Lean for a culture of continuous improvement towards quality leadership.

First Choice Senior Advisor (Six Sigma Black Belt Level).Introduced and executed DMAIC Lean methodology within all European country organizations of DHL Express and DHL Global Forwarding as well as in the major countries of Middle East and Africa. Formulated training materials as well as concepts for selection of suitable DMAIC Lean projects for employee engagement to enhance the value of service provided to customers.• Effectively applied local Lean Six Sigma methodologies to more than 50 business units within Europe, Middle East, and Africa.• Fully revised and implemented concept for definition, setup, and documentation of Lean Six Sigma projects across the group.

- Set up and heading product management team- Development and implementation of enhanced and harmonized product portfolio

- Management and further development of international and domestic product portfolio on European level- Development and implementation of new services

Export sales for stainless steel flat products to accounts in Far East, Middle East and Australia.

Training on the job for Marketing and Service functions