Finance Transformation - Process Improvement Analyst
Current• Utilized Six Sigma methodology for multiple years to implement technical and functional process improvement solutions, achieving measurable results of over $2 million in cost savings• Worked closely with project stakeholders to identify pain points and author precise technical requirements documents to facilitate clear communication between business and technical resources, ensuring timely project completion• Facilitated change management communications to stakeholders upon solution implementation to ensure stakeholders received adequate process cut-over documentation such as timelines, training, coaching, updated RACIs, and updated process maps.• Developed and implemented ServiceNow ticketing systems across the company and overseas partners, creating a measurable impact on data metric tracking, enabling more informed decision-making by leadership• Demonstrated expertise in vendor management and successfully implemented software solutions like Oracle