Data Upgrade from AX 2012 R2/R3 to D365 (On-Premise or Cloud), On-Premise Environment Setup, System Optimization.

• Working with project sponsor to develop project charter, goals, and priorities• Developing strategy and producing project plans (scope, risk, quality, cost, change management, communications, procurement, work breakdown structure and schedule)• Analyzing and understanding business requirements and developing solution designs as per client’s requirements and creating a technical requirement document.• Leveraging a solid understanding of the project management life cycle and… Show more • Working with project sponsor to develop project charter, goals, and priorities• Developing strategy and producing project plans (scope, risk, quality, cost, change management, communications, procurement, work breakdown structure and schedule)• Analyzing and understanding business requirements and developing solution designs as per client’s requirements and creating a technical requirement document.• Leveraging a solid understanding of the project management life cycle and related principles, methodologies and best practices and improves such processes and execution• Participating in functional design reviews• Identifying and resolving issues and conflicts within the project team• Identify and manage project dependencies and critical path• Track project milestones and deliverables• Managing relationships with clients and stakeholders• Developing and delivering progress reports requirements• Making sure project documentation –Project process that include but not limited to functional requirement document, User training document, UAT, test scripts and presentations• Testing of solutions in the sand box environment and creating test scripts before going live or acquiring the production environment.• Provide user training accordingly• Supporting staff in demo development as required• Facilitating risk assessment/mitigation sessions and follow through risk management with a balanced and business priority-driven approach• Contributing to team effort by accomplishing related results as needed Show less

• Implementation and configuration of Dynamics Microsoft applications,customizing the product to meet specific customer needs.• Analysing and understanding business requirements and developing solution designs as per client’s requirements and creating a technical requirement document.• Developing high level technical specifications that include but not limited to plug ins and web portals and maintain the Dynamics Microsoft applications.• Providing Dynamics Microsoft applications… Show more • Implementation and configuration of Dynamics Microsoft applications,customizing the product to meet specific customer needs.• Analysing and understanding business requirements and developing solution designs as per client’s requirements and creating a technical requirement document.• Developing high level technical specifications that include but not limited to plug ins and web portals and maintain the Dynamics Microsoft applications.• Providing Dynamics Microsoft applications end user support to technical and non-technical users• Diagnising, troubleshooting and debugging issues and errors raised by the client to identify where the source of problem is.• Provide user training accordingly• Supporting staff in demo development as required• Participating in functional design reviews• Contributing to team effort by accomplishing related results as needed Show less

-Systems Administration (Windows Server 20012, Windows Server 2008 R2, Windows Server 2008)-Microsoft Exchange Server 2003, 2007 and 2010-Hardware and User Support; Servers, Desktops and notebooks Pocket PCs (Symbol, Motorola, HP iPad), Printers and phones-Software and Hardware Implementation for Microsoft Dynamics AX Retail,Microsoft Dynamics Retail Management System, -Merchandise Security Installation- Electronic Article Surveillance Systems (Anti-Shoplifting Systems) and… Show more -Systems Administration (Windows Server 20012, Windows Server 2008 R2, Windows Server 2008)-Microsoft Exchange Server 2003, 2007 and 2010-Hardware and User Support; Servers, Desktops and notebooks Pocket PCs (Symbol, Motorola, HP iPad), Printers and phones-Software and Hardware Implementation for Microsoft Dynamics AX Retail,Microsoft Dynamics Retail Management System, -Merchandise Security Installation- Electronic Article Surveillance Systems (Anti-Shoplifting Systems) and Merchandise Display Installation Security. Show less

Training East African Breweries Limited (EABL) Distributers on the new distributor management system (DMS) in the entire country.My core duties included Installation, configuration, implementation and maintenance of the distributionmanagement system Software on the Personal Digital Assistant (PDA).Troubleshooting, repair and upgrading of existing software from the host server and providing on-time help-desk.Support for existing and new clients remotely or through site visits.