I offer strong analytical and problem-solving skills with a professional reputation of a high level of attention to detail. I am adept at working on multiple assignments simultaneously, performing support and analysis roles across a large range of development and maintenance projects, and customer service activities without supervision. These have included analyzing, testing and implementing applications, and performing diagnosis and troubleshooting functions. I have extensive experience in development and support of client/server databases and web-based applications. I also possess a strong working understanding of SDLC management and control with an expertise in SLA compliance. I have developed and maintained relationships with key business stakeholders in order to understand the scope of system change requests while addressing their technical and business development needs. In addition to my advanced technical skills, I possess excellent written, verbal communication, and business management skills. I recognize the importance of these when it comes to communicating with other team members, upper management and clients. My time management and task prioritization skills are excellent and I enjoy working with an enthusiastic team who are keen to exceed company expectations. My goal is to continue learning and developing my expertise in the IT field. I believe that I would be an asset to your company and I could continue to broaden my skills as an IT Specialist.