Patrick Kiley Email & Phone Number

Chalfont, Pa, Us

Chalfont, Pa, Us

Tulsa, Oklahoma, Us

Franklin, Ma, Us

Doylestown, Pa, Us

Automotive Sales Consultant representing all 18 nameplates of new and used cars at Beans. Based in the Hyundai store.

Client: ParcelPort, LLC Provide management of this start-up operation of a third-party warehousing, fulfillment, and trucking operation in Easton, PA. Obtained permits to enter into trucking operations, process and procedure implementation, inventory reconciliation, personnel recruitment, sales and expense forecasting, facility maintenance and repair general contracting.Client: 3PD, Inc. Provided support to start-up operation of new account in home delivery and installation of major appliances and electronics. Managed daily operations, maintained positive relationship with the client, recruitment of Owner Operator motor carriers, Hiring of management and office personnel, mitigation and settlement of customer damage claims. Client: Rinchem Company, Inc Provided construction project management in a manufacturing facility conversion to a temperature-controlled storage, handling and distribution center for Hazardous materials used in semiconductor manufacturing. Successfully navigated local, state and federal regulations to obtain permits and go live operation. Then assume general manager role responsible for all HR decisions and training, customer service, inventory control, buildings and equipment, regulatory compliance, financial performance and providing subject matter expert input in support of sales for developing custom logistics solutions.

Greenwich, Ct, Us

Jacobson Companies is a third-party logistics provider and public warehouse offering storage, value added and fulfillment services for up to 68 clients at this location. GENERAL OPERATIONS MANAGER Levittown, PA 03/2005 - 03/2008 This role included general management of three profit centers (HAZMAT/general chemicals, pharmaceuticals/cosmetics/food, and general commodities), an $8MM operating budget, $1B inventory oversight, a combined staff of 42 exempt and non-exempt staff in warehouse operations and customer service, customer relationship management, inventory control, maintenance of facilities and equipment, compliance, training, and financial performance. · Actively presented and sold a $1.25MM contract resulting in growth of operations to a third profit center, increasing from 310K to 530K sq. ft. and 30% increased headcount;· Instilled an inventory control culture by implementing and enforcing a cycle-counting program correcting inventory accuracy from 86% to 99.5%, eliminating many client full-physical inventory requirements and creating dramatic efficiency and morale improvements;· Systematically reversed annual employee turnover 60% by leveraging ISO 9001 Non-conformance system as continuous improvement and training tool through meaningful root-cause analysis rather than an employee rating system inducing fear;· Position eliminated following company acquisition.

Stoughton, Ma, Us

New England Retail Express is $50MM logistics provider of “last-mile” and “white glove” delivery and installation services to the furniture and appliance retailers. TERMINAL MANAGER Philadelphia, PA 03/2003 – 12/2004 This role provided warehousing, delivery and installation of GE appliances to new home construction and reverse logistics to residential customers. Responsibilities included leadership, recruitment, motivation, coaching and training of 35 Owner/Operator delivery/installation teams on attainment of all key metrics of service, safety and regulatory compliance (hours of service, driver qualification files, and drug testing program) and fiscal/business management of the $6MM contract.· Implemented new inventory control procedures eliminating shrinkage;· Reconciled $175,000 inventory deficit and freight claim;· Stabilized an Ashley furniture cross-dock account by correcting massive inventory issues allowing fulfillment of orders, also relocated inventory and infrastructure on seven days notice;· Created a safety program on driving habits, work practices, freight protection and in-home damages ensuring DOT/FMCSR compliance and Owner/Operators’ business viability;· Laid off at the end of customer logistics contract.

Austin, Texas, Us

Hays Home Delivery (now Diakon) was a $125MM provider of “last-mile” and “white glove” delivery and installation services to the furniture and appliance retailers. OPERATIONS MANAGER Virginia Beach and Richmond, VA 6/2000 – 3/2003 Responsible for shipments from two distribution centers, sales, customer service and financial management related to fielding a fleet of 25 delivery teams servicing a footprint from the north side of Baltimore, MD to Hatteras, NC.· Implemented new accounting procedures reducing Owner/Operator bad debt from $250,000 to $30,000 locally, procedure subsequently implemented nationally.· Successfully managed rapid expansion (40% increase) in the last year of the contract, exceeded 10% operating margin and budgeted objectives with full P & L responsibility;· Trimmed client damage claims from 10% to fewer than 3% of gross receipts;· Reduced Owner/Operator turnover from 40% per year to near zero;· Surpassed industry standards for delivery completion for two consecutive years;· Position ended with the customer logistics contract.

Atlantic Tankships operated a chemical tanker serving two primary customers (Dow and ExxonMobil) moving bulk chemical commodities between plants and delivering to customers. PORT CAPTAIN Norfolk, VA 05/1998 – 05/2000 Port Captain performed the role of Marine Superintendent of the Master and Chief Engineer of the ship, oversight of all regulatory compliance, implementation of the ISM Safety management program, presentation of the ship to regulatory inspectors, logistic arrangements of port calls and cargo orders, planned/emergency repairs, provisioning and crew changes.· Drafted and implemented a master plan to contract schools to achieve compliance with multiple new International training requirements for a 40-man shipboard staff.· Sought new position due to excessive travel requirements.

Ensured mechanical and aesthetic maintenance, security, and safety of vessels, office and dock facilities for Spirit of Philadelphia, and five other Spirit fleet vessels :· Developed and promoted four Captains to Operations Managers;· Awards: Operations of Manager of the Year 1990, Safety Award 1989 and 1997;· Selected as Start-up Marine operations manager for a new operation in Baltimore, MD.

CAPTAIN 1978 to 1987· Piloted, maintained and managed vessels with 150 to 1100-passenger capacity.

Master Certificate, Lean Six Sigma

Economics, Business