Patrick Killgallon Email & Phone Number

Yorkshire

Retired after 36 years in the industry to seek new adventures in life

United Kingdom

Delivering capital investment for waste and clean water assets across the region, with a particular focus on those issues which directly impact on our Customers at a value of £30m per year.Programmes include refurbishment of 200 previously privately owned pumping stations to a safe and serviceable standards. Waste and water proactive replacement of old.

Freelance business management support including project and contract management

Warrington

Delivery of Wastewater Remote Monitoring and Control project across the Clients Operational Region. This operational change programme is to fundamentally change the way the wastewater treatment works are monitored and controlled through the installation of Circa £35m of new instrumentation across 500 wastewater treatment works which feed into 22 new.

Warrington

• Responsible for the delivery of a series of IT releases into the existing operational business as part of the water Market Reform Programme. Ensuring that the scope and capacity of release are manged to ensure safe.
• Successful delivery of 3 IT releases of process and defect fixes post commencement of operations
• Development and embedment of release management tools into the business which did not previously exist

Warrington, United Kingdom

• Accountable for the design and delivery of new business processes to meet the requirements of the new water Marker Reform codes to ensure the Client could meet compliance and assurance targets. Direction of several.
• Design and delivery of new processes, policies and website to support Wholesale services
• Representation of Client at National events in relation to Market Reform in water industry

Bradford

Responsible for the development and delivery of waste water networks contract renewal for Yorkshire Water for AMP6. Creation of a new contract delivery model to ensure that services to our customers and management of the sewer network are delivered in an effective and efficient way to ensure Yorkshire Water are a leader in customer service, we protect the.

Bradford, United Kingdom

To lead the waste water network operational teams covering North & East Yorkshire to deliver excellence in both customer and environmental performance.The teams consists of around 75 directly employed and a Service Partner team supporting the delivery of services on the waste water network.

Bradford, United Kingdom

• Purpose: To drive the tactical and strategic approach in operational customer service through the development and delivery of change, whilst acting as the link between serviceability teams and other parts of the.
• To deliver an improving Service Incentive Mechanism (SIM) score for the business through improvements in activities which impact on both the qualitative and quantitative performance
• To develop knowledge and experience in Customer Services teams within LOOP to ensure quality customer service is provided at all times
• Represent business section at Customer Service Improvement Programme (CSIP) and Change Delivery Team ensuring the alignment of activities across all areas of customer services
• Work closely with Yorkshire Water and Service Partner teams to ensure that any areas of improvement required are developed and agreed by all parties
• Develop and deliver both short and long term changes to ensure continual improvement through hubs and change initiatives.

Ensure that regulatory targets in the area of sewage network escpaes are delivered in line with Company requirements through both accurate and timely reporting and proactive investment of capital funding to improve asset base and therefore reduce failures

Leading of a team which delivers asset management and capital investment for the business working on a 25 year contract providing waste and clean water services for MOD under Project Aquatrine

Bradford, United Kingdom

Establishment of new office team, processes and systems for new business established to provide operational water services to the MOD