Patrick Kim Email & Phone Number

Dallas, Tx, Us

*Receive, clean, and process Ease implementation and build cases. This involves analyzing benefit information such as RFP’s, Summary of Benefits and Coverages, and enrollment kits in order to produce an Ease system setup that is to the producer and HR administrator’s specifications. *Educate producers and HR administrators on Ease functionality and capabilities, including but not limited to the following: troubleshoot eligibility and benefit issues on Ease; advise HR administrators on how to utilize Ease notification, onboarding, and reporting functionality; and communicate with producers and HR administrators on best practices for Ease implementation and open enrollment.*Establish online carrier connections between Ease and partner carriers such as Principal, Mutual of Omaha, Guardian, etc. This entails collecting pertinent policy information from the producer or HR administrator and liaising with Ease Customer Relations Managers in order to ensure timely and accurate data feeds. Train and educate producers and group administrators on how to utilize Ease as a benefits enrollment platform and how to utilize Ease reporting functions to audit bills, track enrollment changes such as Qualifying Life Events, send new hire letters, issue open enrollment notifications, etc.*Perform data entry and data audits in Salesforce to ensure accurate reporting and forecasting of revenues, Ease implementation turn around times, schedule consultation calls, and provide case updates.

Walnut Creek, Ca, Us

•Communicate with stakeholders such as insurers, insureds, and brokers in order to resolve complex issues and assist with the strategic design and implementation of employee health benefits. •Increased work comp policy retention to 95% and loss ratio to negative 2% by effectively managing claims, efficiently servicing client needs, encouraging the use of carrier nurse hot lines, implementing return to work programs, and have insured's utilize safety programs. •Monitor policy status for insureds and making sure insureds and brokers are complying with mail audits, work comp claims are reported timely, keeping all parties are kept abreast of claim status, and making sure form 601s are accurately submitted online via WCIRB Connect. •Utilize salesforce-techcanary's data analytic suite to generate reports in order to quantify growth of the company's book of business, ascertain underwriting and case resolution processing times; report findings to management and to carrier partners in order to develop and execute new plans of action for business expansion. •Assist producers with implementing online employee benefit enrollments of various A&H products such as Medical, Dental, Vision, H.S.A, FSA, and COBRA. This entailed reviewing applications and HIPPA documents for completeness and accuracy as well communicating with producers and insureds with regards to missing items, compliance obligations, etc. •Prospect new clients and establish and develop productive relationships. This entails performing cold calls, attending broker events in order to prospect new clients and generate new business sales. •Support small group specialists and sales reps by addressing servicing issues, generating insurance quotes, communicating with brokers regarding pending items or missing information, generate RX and in-network provider lists, and logging in new business accounts.

*Liase with vendors to address technical issues with internet, phone, and in-room movies. *Issue key cards and escort instructions to bellmen.*Notify housekeeping staff when rooms have been vacated and are ready for servicing. *Check-in and check-out guests, process payments, and investigate and address billing inquiries.

*Identify Items for adjustments, provide date for verification to maintain internal consistency, mathematical accuracy, and completeness.*Receive, log, and post financial data to manual and computerized systems. *Ensures revenues/payments are accounted for and posted according to establish internal procedures, and customer policy. *Investigate and resolve any issues with discrepancies in payments. *Research and resolve any out of balance conditions that occurred during batch processing. *Assure documents being processed are included in the appropriate accounting period or batch cycle. *Investigate and resolve delinquent transactions. *Process and troubleshoot claims, disbursement, stop-payments, and requests to void checks/payments for adjusters. *Provide information to internal and external contacts regarding financial activities and records of moderate complexity.

Investigate and respond to constituent inquiries and concerns about code enforcements, local projects, and pending ordinances/legislation. This may entail resolving disputes between constituents and land lords, or other members of the public. Prepare summary and impact reports on major construction/development projects such as the construction of Sacramento King Stadium, the redevelopment of the Alder Grove and Marina Vista low-income housing facilities. This would entail communicating with stake holders as well as analyzing the construction contracts, and payment methods for the project in question. Reports would be used by the Council Member and staff to make informed policy decisions. Attend meetings with the various city departments, commissions, and stake holders in order to ascertain goals, plans of action, and to coordinate efforts. Prepare, write, and review district newsletters, council resolutions, and speaking points for format and content compliance and grammatical accuracy. Process scheduling requests and take office memos to be passed onto Council Member Hansen or staff.

Provide clerical support for the Board Member and his staff including answering incoming calls, processing incoming mail/faxes/emails, data entry, develop spreadsheets, update staff Outlook contact list, constituent tracking database development and upkeep, prepare and complete special projects within expected deadline. Provide customer service to constituents contacting office by communicating tax information and essentials related to attaining seller’s permits, state and local tax information. Assist with outreach projects focused on informing constituents on complicated tax information related to special fees & taxes set as statute by CA Legislature and the Governor. Analyzed, researched and summarized into minutes, detailed confidential taxpayer case information to produce briefs on behalf of attorneys for Board Hearing Appeals Conferences. Develop, review, analyze, and proofread correspondence/reports for format, grammar, content, and compliance with clerical policies and procedures to produce accurate and complete documents. Operated multiline phone system, copiers, printers, fax machines, Ricoh all in one copier/scanner/fax, computer and software, i.e., MS Word, Excel and Outlook.

Assisted elected official/executive staff with various clerical duties and office operations such as answering a multiline telephone, filing, drafting/proofreading and editing sensitive & confidential correspondence, relaying memos and meeting notices, managed and maintained staff calendar and independently scheduled appointments for assembly member and interested parties on MS Outlook, maintained computerized and hard-copy records of legislation and constituent tracking database development and upkeep. Conducted research on state legislative proposals and processes and prepared legislative reports. Sound knowledge of researching, writing and editing advocacy pieces and legislative and policy development processes. Conducted community outreach efforts from development stage to finalization. Prepared reports of proceedings and attended committee meetings.

New York, Us

Execute with excellence the day-to-day operations of store: sales, ensure visual merchandising/presentation standards, took inventory of product for stock orders and sales, described merchandise and assisted customers with selection, computed sales prices and totaled purchases; received and processed cash and credit card payments, trained new employees on store policies, merchandisedisplays and department organization, embraced new challenges with a willingness to take on extra responsibilities with the objective of learning and growing in the sales environment

Bachelor'S Degree, Political Science And Government And Community And Regional Development

Education record