Gathered, analyzed, and synthesized information and existing research relating to clients, markets, products, and servicesConducted secondary research and competitive intelligenceAssisted with the development of client reports and presentationsProvided support on internal initiatives

Coordinated 20 teachers and 12 tutors instructing more than 200 adult students in reading, writing, mathematics, and science in preparation for New York’s Test Assessing Secondary Completion (TASC)Trained and supervised a small staff in charge of student recruitment, enrollment, class placement, testing, as well as tracking student attendance and performanceAssisted with grant management, classroom bookings, and managing student records

Provided clerical support for the Office of Alumni and Development, including copying, scanning, filing, and mailing Conducted university database (Athena) and internet-based research to create spreadsheets on current and former studentsConducted internet-based research on philanthropic organizations and individuals whose giving missions align with the programs and values of the Graduate School of JournalismConducted internet-based research to vet organizations that offered financial supportPerformed data entry through the university database (Athena Desk) and tracked office correspondence through the online university database (Athena Web)

Worked one-on-one with students in the BCC Writing WorkshopCollaborated with instructors in college preparatory English classroomsTrained new writing tutorsLed small group instruction in writing tutor meetingsLed orientation sessions for new BCC Writing Workshop students

Hired, trained, scheduled, and supervised all front-of-house staffConsulted with kitchen and sushi chefs to create seasonal menusCreated beer, wine, and sake menusHandled all complaints with respect and the desire to reach positive resolutionPerformed basic point of sale system programmingConsulted with distributors on product offerings and negotiated pricingMet with the owner on a regular basis to ensure smooth and profitable operations

Arranged beer and wine deliveries through distributors Negotiated used oil purchase and linens contractsConducted inventory procedures and made necessary purchasesTrained new servers and hosts