Patrick Ladd Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

• ️Centralized position overseeing multiple FinTech companions integration into the FIS Digital One Product from point of sale, through development and ultimate ‘go-live’
• ️Write and communicate organization wide memorandums regarding critical fraud, defect, and development issues and the respective resolution plan
• ️ Create and document a collection of reusable assets pertaining to repetitive discoveries in an effort to streamline and shorten timelines in the future
• ️ Internal escalation point for projects that have raised significant blockers and are off track, in turn helping steer through the issue and get timelines back in order
• ️Formulate and update product compatibility matrix detailing customers banking application functionality on an feature by feature basis into an concise view across all banking customers

Chicago, Illinois, United States

• ️Product implementation lead for digital baking platform
• ️Consult with banking clients regarding the digitization of their banking suite, including Digital One Consumer Studio
• ️ Manage project initiation activities including identifying contractual obligations, fulfilling client needs and goals, evaluating existing situation, and conducting stakeholder governance calls
• ️Identify and analyze product defects during implementation and migration processes to ensure complete product handoff
• ️Develop, define and execute project plans, project scope, activities, schedules, budgets and deliverables via agile scrum and other project management methodologies
• ️ Coordinate activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule.

Chicago, Illinois, United States

• ️Oversee the project life cycle from the point of initial sale through project closure to maximize user performance in client environments.
• ️Govern the ongoing communication threads with client, systems engineering team, external vendors ana service providers.
• ️ Align the appropriate engineer resourcing for task and delegate responsibilities torespective departments, adhering to 3 shift schedules navigating proper handoffs.
• ️ Responsible for the coordination and execution or project timeline, budget, project deliverables, and ultimate end product.
• ️ Consult clients regarding the most effective/cost-sensitive environment enhancements.
• ️Analyze project plan to evergreen internal processes for future implementations.

Chicago, Illinois, United States

• Project manage end-to-end delivery of client driven initiatives
• ️ Consult on industry best practices
• ️ Coordination and calculation of financial forecasting/scoping for various projects
• ️Researched various corporate competitors and compiled information into a comprehensive Competitor Analysis Report shared with company leadership to solidify and distinguish product triumphs and shortcomings
• Assembled complex data processes over the course of 6 months to deliver simplified project plans for sales team
• Audited +5,000 corporate client files to ensure current and accurate billing statements and contract terms to ensure client confidentiality