Patrick Langston Email & Phone Number

Houston, Texas Area

Provide physical security expertise and ensure proper functionality of store-based security technologies. Utilizing all available merchandise protection tools and resources to address loss in the store. Coach, train, and influence store associates on best practice execution to minimize operational shortage. Provide associate awareness of theft and fraud techniques as well as prevention tools/resources to mitigate impact and loss. Performed MOD duties on every working shift. Opened and closed the store. Recovered the store throughout the day. acted as a cashier as needed. Managed payroll and associates on a daily basis.

Culver City, California

Open and close the department.Assist guests with jewelry selection and purchase and/or returns/exchanges and basic repairs.Receive, maintain and organize new stock and inventory.Maintain cleanliness and organization of designated department(s).

Torrance, California

Checked guests in and out of the hotel along with solving any problems they may have.Provided guests with services such as directions and dining reservations.Assisted the front desk manager and supervisors with any projects they may have.Was the hotel night auditor and graveyard clerk.Pre blocked all rooms for guests and ran necessary reports to keep the hotel operating.Acted as a bellman when needed and escorted guests to their rooms.Assisted guests with making, modifying and canceling reservations.

Anaheim, California

Checked guests in and out of the hotel along with solving any problems they may have.Provided guests with services such as directions, resort information and supplying “MAGIC.”Assist front desk leads and managers with any projects they may have and filling other positions as needed.Provided training to new cast members recently hired for front desk and guest service departments.Took on the responsibilities of being a ticket specialist, lobby ambassador and trainer.As a lead I assisted cast members with their front desk duties. Including dealing with upset guests.Was the front desk and guest service night auditor and graveyard lead.Pre blocked all rooms for guests and ran necessary reports to keep the hotel operating.Acted as a liaison between the managers and the cast members. Enforced Disney policy.

Associate Of Arts - Aa, History

Diploma, General Studies