Patrick Laubouet Email & Phone Number

Winnipeg, Manitoba, Canada

I communicated effectively and convincingly, listening to customers for clarification and responding to queries.By offering bilingual client service, I gained essential cultural information. In the CRM system, accurate documentation of customer interactions was maintained. Inbound calls were answered to manage customer inquiries, complaints, and billing.

Canada

I use my strong bilingual communication skills to successfully assist consumers. Answered incoming calls promptly and professionally, greeting each caller. Over the phone, I provided customer support in French and English, responding to inquiries and resolving issues. Managed large numbers of emails from clients in both English and French.In both favorable.

Côte d'Ivoire

Identified cost-cutting opportunities by establishing new practices or procedures. I was in charge of the production of quarterly estimated income tax payments for several organizations. Monthly reconciliations of accounts linked to taxes payable and receivable were prepared. Coordination with external auditors on the review of completed returns. Changes.

Côte d'Ivoire

Prepared detailed reports for management on findings and offered solutions. Responded quickly to taxpayer inquiries about their obligations under various tax statutes. Taxpayers' financial records were audited to guarantee correctness and conformity with legislation. Compliance systems and processes were monitored and analyzed to find areas for.

Côte d'Ivoire

Identified and implemented measures to reduce potential issues inside the company. Developed training materials for staff members on pertinent compliance subjects. Internal control systems were reviewed on a regular basis to guarantee appropriate functioning and effectiveness. Internal audits were performed to guarantee compliance with laws, rules, and.

Daloa, Sassandra-Marahoué, Côte d'Ivoire

Maintaining up-to-date understanding of new financial legislation. Effective cross-selling methods were implemented in order to enhance product consumption among existing consumers. To guarantee that the company's goods remain competitively priced, extensive research on rival offerings from other banks was conducted. Monthly reports were created.

Master'S Degree, Tax Law/Taxation

Master'S Degree, Business Law

Bachelor'S Degree, Business Law