Patrick Leak Email & Phone Number

Responded to customer requests for products,services, and company information.Maintained customer satisfaction with forward-thinking strategies focused on addressing customerneeds and resolving concerns.Offered advice and assistance to customers, payingattention to special needs or wants.Answer over 50 calls promptly to avoid on-hold waittimes.Assisted department with email-based and phonesupport when call center was busy or short-staffed.Researched customer inquiries to provide accurateand up-to-date information.Resolved customer complaints by identifyingproblems, suggesting solutions and implementingcorrective action.

United States

Verified parent and child records to check matches and overall pairing eligibility.Checked with newly placed children frequently to support comprehensive success and assimilation.Created and updated systems of organization for case service plans and court reports.Completed regular visitations to check on children, families and home environments.Researched best practices and developed strategies to improve program outcomes.Implemented strategies to increase public awareness of social and community service programs.Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.Updated over 50 case records daily with all client contacts and information.

United States

Worked with POS system to place orders, manage bills, and handle complimentary items.Cultivated warm relationships with regular customers.Explained menu items and suggested appropriate options for food allergy concerns.Bussed and reset tables to keep dining room and work areas clean.Supported needs of 25 plus- person wait staff who attended to specific needs of countless customersdaily for breakfast restaurant with social relevancy and intentionality.