Lead Platform Integration And Optimsation Engineer
CurrentLeading the technical onboarding and platform integration team with a current focus in building scalable tools and processes. Proven track record in leading internal product initiatives, serving as Subject Matter Expert for three key projects, and acting as product manager for four additional projects. Successfully addressed critical operational challenges, achieving a 25-fold reduction in required hours and eliminating 80% of potential human errors.• Responsible for ensuring client systems are effectively integrated and testing for new integration methods.• Implementing continuous process improvement strategies, introducing tools to measure and visualize critical metrics, and enhancing project tracking efficiency.• Prototyping for new products using APIs (REST and GraphQL), SQL, Javascript, and Google Apps Script to gain insights from large datasets and utilise features not exposed to the platform's front-end• Managing client relationships to ensure seamless communication and satisfaction.• Proficient in Windows and Linux based systems integration and troubleshooting.• Won company hackathon with products later adopted for production use.