Patrick Lerma Email & Phone Number

Houston, Tx, Us

Maintain profitability, sales growth, and staffing levels to company standards. Devolop team leads, trainers, and profitable team leaders. Oversee department managers and goal-setting. Audit manager departments for standards improvement and compliance. Assist with department needs and performance appraisals. Drive people development in the organization. Responsible for beverage operations, ordering, receiving, inventory and cost of sales. Drive guest experience, good and beverage quality to achieve company top box social media and guest survey feedback scored to company target. Responsible for weekly reporting of results to financial leaders with explanations for variances to plan. Consistently exhibit a positive, upbeat attitude while holding managers and team members accountable to achieve company iniatives.

Houston City Center

• Manage shifts which include accurate decision making, scheduling, staffing and planning.• Provide our guest with quality food and exceptional service while exceeding the guest expectations, and resolving guest complaints.• Oversee department manager’s goals and people development.• Maintain profitability, sales growth, and staffing to company standards. • Maintain elaborate product of LBW, inventory, ordering, and P&L cost.• Consistently exhibit a positive, upbeat attitude while holding managers and team members accountable to achieve company initiatives.• Responsible for weekly reporting of results to financial leaders with explanations for variances to budget plan.• Demonstrated knowledge of payroll, P&L variance accuracy and reconciliation, On Board hiring, preparing budgets, and I-9 verification.

Responsible for NSO, permits and vendor approval and sign off on final walk inspections. Responsible for hiring General manager, shift lead and hourly team members. Responsible for training operations succes with training team, and recipe execution for multiple locations. Lead community liaison for promotional groups and brand recognition.

Houston Tx

• Manage unit volume sales up to 2.9 million per year.• Developed 3 General Manager Trainees and 3 MITs in short tenure.• Achieved three sales records in short tenure, best overall day in Texas.• Excellent communication and people skills• The ability to hire, develop and motivate employees.• Provide guest with quality food and exceptional service while exceeding the guest expectations.• Maintain profitability, sales growth, and staffing levels to company standards.• Maintain responsible beverage service for high volume beverage unit.• Maintain weekly accounting reporting, inventory and variance conference call meetings.• Control, understand and prepare P&L presentation report to team and resolve variance questions to accounting.

Houston Tx Uptown Park

• Responsible for unit volume sales of 4.9 million per year.• Responsible for P&L accuracy, reporting and variance.• Responsible for Accounting, Payroll, Staffing and Labor, I-9 accuracy, Training modules, Food and Beverage Permits, Updates and execution.• Developed six General Managers and six Assistant General Managers.• Trained twenty-five managers in training to become skilled managers.• Achieved three company single day sales records and company overall weekly sales record (Super Bowl).• Received Best of City Search First Place, Sports Bars, April 2006.• Recipient of President’s Club Award for sales, profit margin %, operation scores, and turnover %.• Introduced marketing concierge program, cookie program, Uptown Business Network Program, and Hotel Key Card Program.• Created company wide theme party to kick-off Football Season, Texas Tailgate, Texas Alumni game watching parties.

Bba, Marketing

Business Administration And Management, General