Patrick Lim Email & Phone Number

Richmond Hill

• On top of Project Management and Scrum, also responsible for but not limited to:
• The PMO team which includes scrum masters and product owners (1 on 1s, performance review).
• Engineering management and administration (1 on 1s, conflict resolutions, vacation/timesheet approval)
• Collaborating with the SVP of Product Management on requirements and review of features for each release. Road map review is also done to ensure all departments are aligned with the release schedule
• Collaborating with the SVP of Engineering and Director of QA on determining performance assessments, improvements and process changes for the engineering organization
• Coordinating inter-department (Engineering, Support, Services, and Operations) communications and schedule on product releases

Markham

• On top of Scrum Master duties, also responsible for but not limited to:
• Coordinating over all release planning, management, and delivery between engineering and product management
• Collaborating with product managers and development teams in managing risks, and ensuring that actions are taken to alleviate them
• Collaborating with the QA director in managing regression testing and sign off for each release
• Project artifacts such as weekly status reports, meeting minutes, and project closure
• Managing the engineering customer success team in producing patches/maintenance releases for customers

Markham

• Scrum master for multiple development teams, responsible for:
• Scrum activities - sprint planning, execution, daily scrum, review and retrospective
• Conflict resolutions, empowering teams to self-organize and ensure that the teams are adhering to core agile principles
• Adapting our process to improve and maintain team standards, best practices, and to reduce wasted effort such as miscommunication/misunderstandings
• Assisting product management in maintaining and organizing the release backlog and each individual team's backlog
• Coaching and training new staff to our agile tools and processes

Mississauga

• Scrum master for a team in developing an internal tool used by project managers to run their projects
• Liaison between product owner and the team for handling inquiries such as requirements, clarification and changes to sprint details
• Developed sprint schedule and coordinated with product owner on release planning
• Provided training and presentation to various groups within the organization to promote the use of the tool
• Managed transition to Kanban to adapt a less structured process for delivering features