Patrick Ling

Patrick Ling Email and Phone Number

Customer service specialist @ Freelance Translator
Patrick Ling's Location
Hong Kong SAR, Hong Kong
Patrick Ling's Contact Details

Patrick Ling personal email

About Patrick Ling

Patrick Ling is a Customer service specialist at Freelance Translator. He possess expertise in process improvement, quality assurance, people management, customer relations, insurance and 18 more skills. He is proficient in German, Chinese, French and English.

Patrick Ling's Current Company Details
Freelance Translator

Freelance Translator

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Customer service specialist
Employees:
285
Patrick Ling Work Experience Details
  • Freelance Translator
    Freelance Translator - Dutch, French And German
    Freelance Translator 2009 - Present
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  • L'Éclair De Génie (Christophe Adam), Paris
    Stagiaire - Patisserie
    L'Éclair De Génie (Christophe Adam), Paris Feb 2015 - Mar 2015
    Paris 02, Île-De-France, France
    Pastry production
  • Qbe Hongkong And Shanghai Insurance
    Account Manager - Personal Accident And Travel
    Qbe Hongkong And Shanghai Insurance Sep 2009 - Nov 2013
    -Global online travel insurance solution implementation for airline clients such as Cathay Pacific and Qantas-Set up and management of a Hong Kong customer service centre and coordination with offices worldwide.-Claims management-Underwriting PA and Travel.
  • Oasis Hong Kong Airlines
    Manager, Reservations & Customer Relations
    Oasis Hong Kong Airlines May 2006 - Jul 2008
    Hong Kong
    Setup and management of inhouse and outsourced customer service centres in Hong Kong, UK and USA.
  • Pccw
    Member Services Manager - Cathay Pacific Marco Polo Club & Asia Miles Service Centre
    Pccw Dec 1998 - Feb 2006
    Hong Kong
    Managing loyalty programme call centre and customer relations department
  • Bank Of Taiwan, Amsterdam Branch
    Operations Officer
    Bank Of Taiwan, Amsterdam Branch 1996 - 1998
    Dealing room, back office

Patrick Ling Skills

Process Improvement Quality Assurance People Management Customer Relations Insurance Customer Service Call Center Business Strategy Airline Reservations Management Call Centers Risk Management Contract Negotiation Microsoft Excel Business Analysis Analysis Change Management Coaching Strategy Performance Management Account Management Vendor Management Relationship Management

Patrick Ling Education Details

Frequently Asked Questions about Patrick Ling

What company does Patrick Ling work for?

Patrick Ling works for Freelance Translator

What is Patrick Ling's role at the current company?

Patrick Ling's current role is Customer service specialist.

What is Patrick Ling's email address?

Patrick Ling's email address is pa****@****ail.com

What schools did Patrick Ling attend?

Patrick Ling attended Le Cordon Bleu Paris, National Taiwan Normal University, Leiden University.

What skills is Patrick Ling known for?

Patrick Ling has skills like Process Improvement, Quality Assurance, People Management, Customer Relations, Insurance, Customer Service, Call Center, Business Strategy, Airline Reservations, Management, Call Centers, Risk Management.

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