Patrick Lund Email & Phone Number

Columbia, SC

In early 2021 I was offered a hybrid leadership/technical role as Team Lead for the Unix, z/Linux, VMware, and SAN Platform teams. Daily Responsibilitieso Made recommendations to improve productivity, cost effectiveness, and timeliness of services.o Assisted in identifying and escalating any issues that may have a negative impact on the organization and.

Columbia, SC

As the organization continued to evolve, in 2016, the VMware and SAN Operation teams were merged into the Windows Operations team. I took this as an opportunity to expand my knowledgebase in different technologies. I moved to the VMware Operations team in late 2016 to perform work as a hybrid Tier 1/Tier 2 technician. Using my technical and leadership.

Columbia, SC

In 2015, BCBSSC moved to a new organizational Plan, Build, Run model, along with escalation tiers of support in each technology. I was moved into Tier 3 support, which in addition to previous responsibilities, also included more involvement in leadership and projects for the Windows Operations support team.Daily Responsibilitieso Served as top escalation.

Columbia, SC

A graduate of the BCBSSC Entry Level Training Program (ELTP), where new students are trained in the understanding of server and network infrastructure, along with basic troubleshooting skills and management tools used within the BCBSSC environment. In order to graduate this program, students must attend a rigorous 4 month curriculum at Midlands Technical.