A IT Manager with a passion for identifying complex software/hardware functionality challenges—Facilitating team training to scale capacity across multiple divisions. Twelve years of experience navigating cloud systems, disaster recovery, server administration, and networking/switching devices against the education, eCommerce start-up, and construction. Proven diligence in maintaining server infrastructure and managing IT networks to accommodate faster speed, as well as increase systems’ security.The capacity to champion user adoption of IT services, coupled with a track record of collaborating with internal/external vendors to develop and implement solutions enables me to drive staff productivity.