Patrick Lundemo Email & Phone Number

Managing a diverse team of 15 spread across three offices in two countries (Sweden and the United Kingdom). Responsible for seamless operations, streamlining processes, and ensuring adherence to regulatory standards within the Global LEI System (GLEIS).Key responsibilities include:- Developing and implementing strategic operational plans to enhance efficiency and productivity.- Cross-functional collaboration with our IT team to optimize resource allocation and achieve business goals.- Monitoring and maintaining compliance with industry regulations and standards.- Leading initiatives to improve customer experience through efficient service delivery.- Identifying and mitigating operational risks while ensuring business continuity.- Nurturing a high-performing team culture through coaching, training, and professional development opportunities.Passionate for operational excellence and strategic growth to position NordLEI as a leader in our sector.

Stockholm, Stockholm, Sverige

Responsible for the day-to-day operations together with the Head of Operations.Worktasks included:- Reqruitment and onboarding of new employees.- Overseeing customer communication channels and setting up relevant KPIs to track performance.- Proactively identified operational inefficiencies and executed initiatives to streamline processes, resulting in significant productivity improvements.- Acted as a point of escalation for complex client issues, providing exceptional service and resolution.- Led the strategic vision for the LEI operations department, collaborating with cross-functional teams to enhance operational efficiency.- Proactively identified operational inefficiencies and executed initiatives to streamline processes, resulting in significant productivity improvements.- Key account management

Stockholm, Stockholm, Sverige

Stockholm, Sverige

Nya Zeeland, Sweden

Auckland City FC (New Zealand)-ISPS Handa Premiership winners 18/19Nyköpings BIS (Sweden)- Division 1 Norra 18/19

- Onboarding of retail clients and legal entities- Setting up accounts- Assisting in payments; cross-boarder and national- Cash management- Due diligence and liase clients to relevant service/advising level within the bank

Uppsala, Sverige